Champtires is searching for a full time sales associate for our West Mifflin tire sales and service center.
Job Duties Include:
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Learn Champtires’ business and keep current with tire industry and seasonal trends in order to provide customers with the best service.
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Answer incoming inquiries from customers and provide them with friendly, knowledgeable and fast information.
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Provide excellent customer service in person, on the phone and in email communications.
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Proactively work to resolve customer questions and sell tires.
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Document customer information, sales, issues and returns as required.
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Follow up with customers as needed.
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Follow all policies and procedures as outlined by management.
Minimum Qualifications
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High School graduate or equivalent required (college degree preferred).
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Minimum of six months of customer service and/or call center experience.
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Ability to work on Saturdays is required.
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Ability and willingness to learn the tire business required, previous tire industry experienced preferred.
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Computer proficiency required, including knowledge in Microsoft Excel.
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Ability to make independent decisions and basic analytical skills to evaluate customer inquiries required.
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Must demonstrate good organizational and written and oral communication skills.
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Ability and willingness to keep work station and customer reception areas neat and clean are required.
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References will be checked.
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Background check will be performed.
About Champtires
Champtires is a national e-commerce retailer that specializes in selling premium used tires as well as new tires. Founded in 2009, Champtires also operates brick-and-mortar locations in the Pittsburgh-area and is growing.
Job Type: Full-time
Pay: From 22.00-25.00 per hour
Expected hours: 40+ per week
Benefits:
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401(k) matching
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Dental insurance
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Employee discount
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Flexible schedule
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Life insurance
Schedule:
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8 hour shift
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Day shift
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Monday to Saturday
Ability to Commute:
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West Mifflin, PA 15122 (Required)
Work Location: In person
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