We are hiring for a General Manager for our brand-new location in Tempe, AZ, right off the Arizona State University campus. Are you searching for a job that allows you to exercise your killer leadership skills while also doing some good for the world? Our team at Misfit Society is multiplying, and we would love to tell you more about how you can be a valuable part of that continued growth!
What is a Misfit?
Our Misfit Concepts are based on a simple premise: we exist to create a hospitality experience like no other. A warm, welcoming refuge for all. A place where everyone feels safe to let their freak flag fly! We respect and celebrate the diverse, alternative, and authentic. It’s with this spirit that we ask you to approach your training and each day after, here at Misfit Society.
What You Would Be Doing:
If you chose to work for MSCC in management, you would be leading and overseeing the team at our Tempe location, managing all day-to-day operations of the business, as well as mastering the art of crafting delicious coffee.
We expect the General Manager to be hands-on when needed, but be able to take a step back and focus on continuous development and improvement. We believe that we can always do better, and you’re the key to doing so! This position will require extensive knowledge of the needs of the businesses and a strong ability to delegate appropriately.
Our managers are individuals who genuinely love people and helping them learn and grow. Our ideal manager is someone who inspires great work through positive feedback, clear communication, high standards, and who knows how to accomplish a variety of tasks while having a ton of fun. They take the time to learn the menu so they can make delicious recommendations and help guide staff on serving the best possible experience every time, ensuring all customers feel cared for and orders are filled correctly.
We rely on our management team to play a key role in creating the dynamic, high-energy, good vibe atmosphere that our stores are known and loved for. Before our customers ever sip a carefully crafted, responsibly sourced coffee, they count on the manager to set the tone for a team-oriented, respectful workplace where all interactions are fueled by kindness and people leave the store feeling better than they did when they walked in, from the inside out.
To summarize, your responsibilities will include:
- Overseeing the operations of our Tempe location.
- Ensuring consistency in customer service, brand standards, and policies.
- Overseeing Back-of-House (BOH) operations.
- Training BOH staff, baristas, and other management staff.
- Continuous training and coaching.
- Driving sales and profitability.
- Managing labor and operational budgets.
- Implementing company strategies across units.
- Hiring, training, and scheduling team members.
- Covering barista, prep, and baking positions when necessary.
- Harnessing creativity, trends, and customer input to develop
- Ordering supplies & scheduling deliveries.
- Controlling food & beverage inventories and costs.
- Participating in planning and budgeting with our accounting team.
- Maintaining records of personnel performance, labor cost, sickness, and overtime.
- Establishing standards and enforcing rules for cleanliness & sanitation.
- Directly overseeing hourly staff.
- Delegating tasks effectively.
- Observing the needs of the businesses.
- Working closely with the corporate team - Marketing, Human Resources, and the CEO.
Why Work with Misfit Society?
Misfit Society is an exciting new opportunity on a thriving college campus.
During your time at MSCC, we promise you’ll pick up some handy resume-building skills, including prioritization, time management, process creation and optimization, team dynamics, and POS system management, not to mention soft skills like problem-solving and interpersonal communication with our outstanding customers.
Let's get down to the numbers. Sharpening business skills, leading a team, and helping people become better won’t necessarily pay the bills on their own. Our managers are paid a competitive salary commensurate with experience.
Managers can expect discounts on our delicious coffee in addition to the endless growth potential with a young, thriving organization. We are also pleased to offer the following benefits to our management team:
- Health, Dental, and Vision Insurance
- Life Insurance Options
- Paid Time Off
- Paid Holidays
In addition to everything above, as part of the Misfit Society team, you won’t be alone on an island when it comes to running the place. We provide you with access to our amazing team, who can provide resources such as:
- Marketing & Promotion
- Payroll Processing
- Human Resources & Employee File Management
- Accounting Services
- Operational Expertise
We think this is a huge part of what makes us special.
What Would Make You a Good Fit For Our Team:
Barista experience is absolutely essential as you will be responsible for slinging drinks for our customers, as well as developing recipes for new menu items along the way.
Supervisor/Management experience is also required. At the end of the day, we are interested in someone who has a fantastic attitude, operates well under pressure, loves people, is willing and able to enforce a standard of excellence, and doesn’t take silly mistakes too seriously.
A few other requirements:
- Must be able to work flexible days and hours, including evenings, weekends, and some holidays.
- Mathematical skills for report/forecast preparation and other calculations.
- Able to lift at least 60 pounds.
- Basic computer skills.
- Good communication and personal skills.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Barista: 1 year (Required)
- Management : 1 year (Required)
Work Location: In person
