This position is for Breakfast only (does not include the RoofTop Bistro) Hourly wage is $16.90 plus gratuities/service charges. Weekend availablilty is required. Hours range from 5 am to 12 pm
Job Title: Server
Department: Food & Beverage
Reports to: Director of Food & Beverage Manager, Food and Beverage Supervisor
Position Summary: The purpose of this position is to sell and serve food and drinks in a professional manner while providing a personalized, exceptional dining experience through friendly, attentive, and responsive service.
Essential Functions
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Greets patrons with a warm welcome.
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Clears and resets tables.
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Provides a unique and personalized dining experience.
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Describes menu items using descriptive language and makes recommendations based on customer preference.
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Responds promptly and courteously to all requests.
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Takes food and beverage orders and enters in POS system.
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Maintains specific side-work and ensures the total cleanliness and smooth operation of the restaurant.
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Anticipates the needs of the patron and acts upon them.
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Answers questions about food, beverage, and other restaurant or hotel functions and services.
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Maintains a clean and organized work and service area.
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Ensures guests are satisfied with their food, beverage, and service.
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Prepares final bill; presents check to guest; accepts payment; processes credit card charges or makes changes (if applicable).
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Teamwork – offers or asks to help fellow team members as situations arise.
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Thanks guests by name (if a credit card is used) and invites them to return.
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Carries plates and/or trays.
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Checks identification of guests to ensure they are of legal age to consume alcoholic beverages.
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Refuses to serve alcoholic beverages in a polite manner to guests who are not of legal age.
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Monitors the behavior of guests that are consuming alcohol and counts number of drinks served. Offers taxi to patrons that should not drive and alerts a manager to intervene if necessary.
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Reports to work in a neat and clean uniform. Keeps hair well-groomed and practices good hygiene.
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Completes required training and passes test for responsible service of alcohol.
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Has FUN!
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Completes all other duties as assigned.
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Arrives at work on time for scheduled shift.
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Completes any reasonable task assigned by managment or a supervisor.
Knowledge and Critical Skills/Expertise
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Excellent communication skills.
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Ability to multi-task.
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Basic computer skills.
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Must be able to suggestively sell food and beverage items.
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Ability to work weekends, holidays, and special events unless approved by manager.
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Flexibility to work shifts according to business demand.
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Working knowledge of beer, wine, liquor, and common drink recipes.
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High level of honesty and integrity.
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Ability to take direction while working quickly and efficiently.
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A basic knowledge of dining room and service procedures and functions.
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Basic math skills and the ability to handle money and operate a POS system.
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Ability to hand-carry a minimum of three (3) plates.
Experience
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No educational requirement.
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Must be of legal age according to State regulations to serve alcohol.
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Minimum of one (1) year experience as a server.
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Micros experience strongly preferred.
Physical Demands
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Walks and stands during entire shift.
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Continuously reach, bend, lift, carry, and stoop.
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Hazards include but are not limited to: cuts, slipping, tripping, falls, and burns.
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Frequent washing of hands.
ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
FLSA: non-exempt
This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Brand: Hilton Garden Inn
Address: 6878 Hollister Ave Goleta, CA - 93117
Property Description: 124 - 6878 Hollister Ave, Goleta, CA
Property Number: 124
