Job Description
The position is responsible for maintaining production standards to meet customer’s requirements, which duties include scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.
Job Description
Salary range:
Benefits
- Paid time off
- 401k, with company match
- Company sponsored life insurance
- Medical, dental, vision plans
- Voluntary short-term/long-term disability insurance
- Voluntary life, accident, and hospital plans
- Employee Assistance Program
- Commuter benefits
- Employee Discounts
- Free hot healthy meals for unit operations roles
Main Duties and Responsibilities:
Coordinates services between the kitchen and drivers, while controlling activities on the receiving dock
Creates assignments for team drivers and assignments to flights
Checks dock area to ensure employees have all required equipment and that trucks leave according to schedule dock departure
Creates labor forecasts
Ensures all teams are catering correct aircraft and flights
Ensures employees are in compliance with safety procedures
Assists teams with late flights and equipment changes
Responsible for getting information from other airlines for service
Maintains radio contact with superintendent, meal planner and leads during operation.
Qualifications Education:
High School degree or GED required
Some college preferred.
Work Experience:
Must have 3-5 years of supervisory/management experience
Experience with scheduling and forecasting labor preferred.
In-flight catering experience or experience in a high-volume food service industry highly desirable
Must have strong and effective leadership skills and have successfully managed a staff of 20-30
Current or previous labor relations experience is a plus.
Technical Skills: (Certification, Licenses and Registration) Ability to handle multiple tasks without losing priority.
Candidate should be comfortable with all levels of employees and have the ability to drive positive program change.
Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance.
Basic computer skills required
Possess strong organizational, analytical, communication and leadership.
Valid Driver’s License
Language / Communication Skills: Bi-lingual is a plus.
Job Dimensions Geographic Responsibility: Unit
Type of Employment: Full-time
Travel %: Up to 10%Exemption Classification: Exempt
Internal Relationships: Unit employees
External Relationships: Customers
Work Environment / Requirements of the Job:
Regularly stands, walks, bends, lifts, and moves intermittently during shifts of 10+ hour.
In a normal production kitchen facility, there may be physical discomfort due to temperature and noise.
Ability to lift, push, pull or maneuver 50-75 lbs.
Ability to work outdoors 75-80% of the time.
Ability to work at heights at or above 50 feet.
Budget / Revenue Responsibility: (Local Currency).
Organization Structure Direct Line Manager (Title): Dir, Transport or General Manager Dotted Line Manager (Title, if applicable):
Number of Direct Reports: varies by unit size (up to 150+) Number of Dotted Line Reports:
Estimated Total Size of Team: up to 150+
Salary Scale: $76,000 - $90,000
Benefits: Health Plan, 401K with Company Matching, PTO
gategroup Competencies Required to be Successful in the Job:
Thinking – Information Search and analysis & problem resolution skills
Engaging – Understanding others, Team Leadership and Developing People
Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Job Type: Full-time
Pay: $95,000.00 - $111,656.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experience with Transportation Management
Experience:
- Supervisory Management: 5 years (Preferred)
- scheduling and forecasting labor: 3 years (Preferred)
Work Location: In person
