Patient Billing Representative
We are looking for someone who is eager to advance their career in the medical billing industry. Whether you’re exploring a new career path or entering the workforce for the first time, this is an exciting opportunity to build lasting skills and advance professionally.
Responsibilities
- Aged Accounts Receivable
- Research and resolve issues on claims and determine why they were not paid
- Claim Denials and Appeals
- Review and analyze rejected claims and determine the cause
- Initiate and prepare timely appeals
- Verify patient eligibility and coverage with insurance carriers
- Submit corrected claims or additional documentation necessary to facilitate claim reprocessing
- Provide feedback to supervisor regarding denial trends and recurring issues contributing to delay or denials
- Patient Services
- Answer inbound patient phone calls and assist with billing concerns by setting up payment plans, applying discounts when applicable, and addressing issues with care and efficiency
- Complete other duties as assigned by your supervisor
Qualifications
- High School diploma or equivalency certificate
- Proficient computer and data entry skills
- Strong written and verbal communication
- Effective time-management abilities
- Physical Requirements
- Lift up-to 15lbs
- Work on a computer for prolonged periods of time
