Job Summary
At Emblem, we specialize in commercial insurance for the trucking companies that keep South Florida moving — particularly dump trucks, aggregate haulers, and construction-related fleets transporting sand, rock, fill, asphalt, and construction materials throughout Miami-Dade and Broward.
We are looking for an experienced, licensed, and bilingual Commercial Insurance Account Manager who understands the trucking industry and can manage accounts from start to finish. This role is responsible for quoting, binding, servicing, renewing, and maintaining commercial trucking policies, while providing responsive support to clients whose operations depend on having the right coverage and documentation in place.
Our clients operate in a fast-paced environment where timing matters. A Certificate of Insurance may be needed immediately for a truck to enter a jobsite, a policy change may affect whether a unit can operate, and a missed premium finance notice can result in an avoidable cancellation. We need someone who understands that urgency, stays ahead of deadlines, and takes ownership of each account.
If you have experience managing commercial trucking insurance accounts, understand the needs of motor carriers and construction haulers, and know how to build strong relationships with both clients and carriers, we want to hear from you.
This is an on-site, full-time position in our Miami office.
What You'll Do
Sales and client management
- Quote and sell commercial insurance to new and existing trucking and construction clients
- Identify coverage needs and exposures, market submissions to carriers and wholesalers, and present options clearly — including the difference between what a Florida statute requires and what a contract requires
- Guide clients through applications, underwriting requirements, and binding
- Own follow-up through the full sales and renewal cycle
Policy administration and servicing
- Manage issuance, renewals, endorsements, cancellations, reinstatements, and mid-term changes — including the constant add/delete of units and drivers that comes with seasonal construction work
- Coordinate documentation with carriers, brokers, MGAs, and surplus lines wholesalers
- Issue Certificates of Insurance and secure the endorsements clients' contracts actually require — Additional Insured, Waiver of Subrogation, Primary & Non-Contributory, notice-of-cancellation provisions — and confirm the endorsement is genuinely on the policy before the certificate goes out
- Track USDOT filings, MCS-150 biennial updates, and MCS-90 endorsements and, for interstate accounts, BOC-3 and UCR status
- Chase and verify workers' compensation certificates and exemption certificates, since general contractors won't clear a subhauler without them
- Keep policy files complete, organized, and audit-ready
Premium collection, payments, and accounting support
- Handle all premiums as fiduciary trust funds, in line with Florida law and agency trust-account procedures
- Provide Accounting with invoices, receipts, payment confirmations, carrier statements, and financing documents
Licensing, appointments, and compliance
- Maintain the agency's licenses: applications, renewals, and regulatory requirements
- Coordinate new state licenses as the agency expands, including non-resident agency and producer filings
- Manage carrier appointments and their 24-month renewal cycle
- Track renewal and compliance dates so nothing lapses
What You Need
- Active Florida insurance license: 2-20 General Lines Agent.
- 3+ years of commercial lines experience in an insurance agency.
- Hands-on experience with commercial auto and trucking accounts — commercial auto liability, motor truck cargo, physical damage, general liability, excess/umbrella, and workers' compensation
- Professional written and verbal fluency in both English and Spanish. This position requires explaining coverage, exclusions, limits, endorsements, and payment obligations directly to clients in both languages.
- Working command of COIs and the Additional Insured / Waiver of Subrogation / Primary & Non-Contributory endorsements in construction contracts is required
- Working command of premium finance agreements, down payments, and installment schedules
- Comfortable in an agency management system (AMS360, Applied Epic, EZLynx, HawkSoft, or similar) and Excel at an intermediate level - required experience
- Organized and relentless on follow-through — this role runs on deadlines that have real consequences
Strongly preferred
- Dump truck, aggregate, or construction-hauling accounts specifically — you know why cargo limits get required on loads of dirt, and what an unattended-vehicle warranty does to a claim
- Florida 1-20 Surplus Lines license, or experience placing business through E&S wholesalers and transportation MGAs
- Familiarity with FMCSA and FLHSMV compliance: USDOT registration, MCS-150, MCS-90, IRP/IFTA, and CSA BASIC scores as an underwriting factor
- Experience preparing trucking submissions: driver schedules, MVRs, loss runs, VIN and radius schedules
- Prior involvement in agency licensing or carrier appointments
We are not looking for a specific number of years in a chair. If you can do the work and hold the license, we want to talk.
What We Offer
- Base salary of $60,000 – $65,000 depending on license and experience, plus commission on new business
- Health, dental, and vision insurance
- Paid time off and paid holidays
- Retirement plan / 401(k)
- A specialized book you can build real expertise in, a stable Monday–Friday office schedule, and a team that answers when you need help
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
