Employing Locally Since 1873!
Growing established business looking for Customer Service Representative. The Customer Service Representative is responsible for providing timely, accurate information and service.
Primary Duties:
· All associates have a personal responsibility and accountability to ensure their day-to-day activities adhere to company policies.
· Provides excellent customer service by responding promptly to all inbound customer calls.
· Use active listening skills to determine customer needs and respond to inquiries, and build customer rapport.
· Process transactions accurately within established time standards.
· Identify, understand, and interpret customer needs to implement resolutions.
· Utilizes on-line reference materials to provide confident, accurate and efficient information.
Qualifications:
· A high school diploma required, Associates degree in business or related field or equivalent preferred.
· Previous customer service experience preferred.
· Ability to maintain a good working relationship with coworkers and staff.
· Above-average communication skills both verbal and written.
· The ability to act responsibly and ethically when working with confidential information.
· Computer literacy including Microsoft Office Suite and basic office equipment.
Expected hours: max of 40 hours per week
Experience level:
- Willing to train the right candidate.
Shift:
Weekly day range:
Work setting:
Serious Applicants only please.
Pay: $1.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
