The Associate, FOH sets the first impression by providing the highest level of service to all customers entering the restaurant. Primary responsibilities include entering orders into MÓGŪ’s Point-of-Sale system (POS), processing cash and credit payments, helping to fulfill the dine-in or to-go orders and ensuring an outstanding dining experience for customers.
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Greets customers with a wave and smile as they enter and leave the restaurant.
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Ensures the proper cleanliness of the dining room at all times.
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Accurately process all customer transactions including cash and credit card payments.
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Responsible for learning and mastering the POS system.
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Answers customers' questions regarding the menu.
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Delivers all food to dine-in guests.
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Ensures that food is prepared correctly and returns incorrect or improperly cooked orders to kitchen.
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Staying in motion to assist with other restaurant tasks such as maintaining a clean and tidy work area, cleaning the dining area.
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Constantly engaging customers in the dining room.
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Ensure customers and 3PD drivers receive the correct bags.
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Ensure all soda is pulled up neatly with labels facing outwards.
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Adhere to the company uniform policy.
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Performs other related duties as assigned.
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Proven working experience as a cashier or customer service recommended.
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Strong attention to detail.
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Must be punctual, trustworthy and honest.
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Ability to work flexible hours, including evenings, weekends, and holidays.
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Excellent interpersonal, listening and customer service skills
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Well-organized with ability to take and place food and beverage orders accurately.
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Ability to operate point-of-sale systems.
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Basic mathematical skills.
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Must successfully complete MÓGŪ’s training course.
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Prolonged periods of standing and walking.
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Must be able to lift, balance, and carry trays of food weighing up to 15 pounds.
MÓGŪ Modern Chinese Kitchen is a pioneer in using smart tech and air-baking techniques to change the future of Chinese cuisine. We are flavor-forward, ingredient-conscious, and freshness-obsessed!
Pay: Starting at $17.00 / hour
Benefits:
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Flexible schedule
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Employee discount
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Referral program
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Paid training
Job Type: fulltime, parttime
Schedule:
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8 hour shift
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10 hour shift
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12 hour shift
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Weekend availability
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Holidays
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Day shift
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Night shift
Education: No education required
Work location: On-site
