Cypress Engine Accessories (CEA) is seeking a highly organized and detail-oriented Service Coordinator to support our Service Department and company-wide operational programs. This role serves as a key administrative and coordination resource, helping ensure service operations, fleet management, safety compliance, contractor administration, and company records are maintained efficiently and accurately.
The ideal candidate enjoys working in a fast-paced environment, managing multiple priorities, solving problems, and supporting a variety of departments across the organization.
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Collect, review, and organize service reports, expenses, receipts, and supporting documentation.
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Maintain service records and job documentation.
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Assist with service job setup, tracking, scheduling, and billing support.
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Verify technician payroll hours and supporting documentation.
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Coordinate travel arrangements and assist with service-related reporting.
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Support emissions testing documentation and invoicing processes.
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Maintain company vehicle records, registrations, insurance information, maintenance schedules, and compliance documentation.
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Monitor vehicle utilization, fuel usage, mileage, and maintenance activity.
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Coordinate vehicle repairs and maintenance with approved vendors.
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Manage vehicle tracking systems and related reporting.
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Serve as a key support resource for company vehicle safety programs.
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Maintain driver qualification records, motor vehicle reports, accident documentation, and compliance files.
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Assist with safety reporting, inspections, corrective actions, and compliance initiatives.
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Monitor service vehicle inspections and required safety equipment.
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Coordinate independent contractor documentation and records.
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Maintain Master Service Agreements (MSAs) and contract files.
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Track agreement renewals and expiration dates.
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Assist with records management and organizational reporting.
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Maintain company IT asset inventories and equipment records.
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Coordinate equipment assignments, replacements, and user setup requirements.
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Serve as a liaison with third-party technology providers when needed.
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Participate in company meetings, training programs, and team initiatives.
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Support branch locations as needed.
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Perform additional administrative and operational duties assigned by management.
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Strong organizational and time management skills.
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Excellent attention to detail and accuracy.
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Ability to manage multiple projects and deadlines simultaneously.
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Strong written and verbal communication skills.
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Proficiency with Microsoft Office Suite, including Excel, Outlook, and Teams.
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Experience with ERP, accounting, service management, or CRM systems preferred.
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Ability to handle confidential information professionally and discreetly.
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Administrative coordination, service coordination, operations support, fleet administration, safety compliance, or related experience.
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Experience working with service organizations, field service teams, or industrial environments is a plus.
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Highly organized and proactive.
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Comfortable working independently.
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Strong follow-through and accountability.
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Effective communicator across multiple departments.
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Ability to adapt to changing priorities while maintaining accuracy and professionalism.
Join a growing team that supports critical engine, emissions, and power generation operations throughout the energy industry while helping drive operational excellence across the organization.
