About Us: Acura of Bay Shore is searching for an energetic Service Receptionist / Cashier to join our growing team! Our service department is busier than ever, with extended hours and a highly supportive staff. This is an entry-level position where you will learn the ins and outs of automotive service operations, with excellent opportunities to advance your career into advisor or management roles.
What You Will Do: As the primary point of contact for our service guests, you will balance customer care, cash handling, and proactive scheduling.
- Guest Relations: Greet service customers at the desk, answer questions regarding standard procedures, and ensure a smooth check-in and check-out experience.
- Appointment Setting: Handle inbound service calls and make proactive outbound calls to assist clients with scheduling their maintenance and repair appointments.
- Cashiering & Reconciliation: Accurately process cash, check, and credit card payments for repair orders. Verify and reconcile shift totals against your receipts and Excel worksheets in accordance with company policy.
- Department Support: Assist management with light filing, basic administrative work, and final shift check-ins to ensure the department is fully prepared for the next business day.
What We Are Looking For:
- High school diploma or equivalent.
- Solid customer service background (retail, hospitality, or office experience).
- Excellent communication skills and a friendly, professional phone presence.
- Basic proficiency with Microsoft Office, particularly Excel.
- Flexibility to accommodate our extended service hours, including some holidays.
- Willingness to submit to a background check and drug screen.
Why Join Us? We believe in promoting from within. By mastering this role, you will gain a deep understanding of service workflow, customer relations, and automotive administration—giving you the perfect launchpad for long-term advancement within our company.
Job Type: Full-time
Job Type: Full-time
Pay: From $18.00 per hour
Ability to Relocate:
- Bay Shore, NY 11706: Relocate before starting work (Required)
Work Location: In person
