Lead Electronic Monitor
Looking for More Than Just Another Monitoring Job?
The Transition House is seeking a skilled, dependable professional to lead daily Electronic Monitoring operations for one of Florida's most respected community corrections organizations.
This role is ideal for someone who enjoys solving problems, supporting staff, managing technology, and ensuring compliance in a fast-paced, mission-driven environment.
As the Lead Electronic Monitor, you'll serve as the operational backbone of the Electronic Monitoring program—providing guidance to staff, responding to critical alerts, coordinating with vendors, and helping individuals remain accountable while successfully transitioning within the community.
If you're a natural leader who thrives on organization, technology, and making decisions that matter, we'd like to meet you.
Why Join The Transition House?
Every day, we help create safer communities by providing structure, accountability, and opportunities for individuals working toward successful reentry.
Our employees play a vital role in that mission.
What We Offer
✔ Medical, Dental, Vision, and Life Insurance
✔ 401(k) Retirement Plan
✔ Up to 25 Days of PTO Based on Tenure
✔ 7 Wellness Days Each Year
✔ 11 Paid Holidays + 1 Floating Holiday
✔ Flexible Scheduling Options
✔ Professional Development and Career Growth Opportunities
✔ Employee Referral Bonuses
✔ Employee Discount Programs
✔ A Supportive Team Environment That Values Your Contributions
What You'll Do
This is a hands-on leadership role where you'll balance technology, compliance, staff support, and operational oversight.
Key Responsibilities
- Lead day-to-day Electronic Monitoring operations
- Serve as the first point of escalation for alerts, violations, technical issues, and operational concerns
- Coach, mentor, and support Electronic Monitoring staff
- Assist with onboarding and training of team members
- Monitor daily workflows and ensure timely response to alerts and notifications
- Install, orient, troubleshoot, and remove electronic monitoring devices
- Review compliance alerts and monitoring data
- Ensure accurate documentation and reporting
- Maintain inventory control and accountability for monitoring equipment
- Coordinate with vendors, including Attenti, regarding equipment and technical concerns
- Identify operational improvements and process efficiencies
- Support emergency response and safety procedures
- Maintain compliance with court orders, contractual requirements, and agency policies
Who Thrives in This Role?
You enjoy being the person others rely on when situations become complex.
You're comfortable balancing technology, compliance, customer service, and leadership while maintaining attention to detail.
This position may be an excellent fit for professionals with experience in:
- Electronic Monitoring Programs
- Community Corrections
- Probation or Parole Operations
- Criminal Justice Programs
- Dispatch or Emergency Communications
- GPS Monitoring Systems
- Residential Reentry Programs
- Compliance Monitoring
- Security Operations
- Human Services Programs
Core Qualifications
- High School Diploma or GED
- Minimum two years of experience using computer-based systems
- Experience in electronic monitoring, community corrections, residential programs, or a related field
- Strong technical aptitude and ability to learn monitoring platforms and equipment
- Ability to work in a structured, safety-sensitive, and highly accountable environment
- Strong written communication and documentation skills
- Sound judgment and decision-making abilities
- Leadership, coaching, and problem-solving skills
- Ability to manage multiple priorities while maintaining accuracy and compliance
- Valid Florida Driver's License and ability to pass required background screenings
Preferred Qualifications
- Lead, supervisory, or team leadership experience
- Experience working with justice-involved or at-risk populations
- College coursework or degree in Criminal Justice, Social Services, or a related field
- Experience with electronic monitoring systems and GPS-based supervision technologies
Schedule
Full-Time
Choose from one of two schedules:
- 5:00 AM – 1:00 PM
- 1:00 PM – 9:00 PM
Additional expectations may include:
- Evening, weekend, holiday, or on-call coverage as operational needs require
- Overtime opportunities may be available
Our Culture
At The Transition House, your mental health is our top priority.
We foster a workplace built on collaboration, accountability, growth, and respect. We believe supporting our employees is essential to creating successful outcomes for the individuals and communities we serve.
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Loan forgiveness
- Paid time off
- Vision insurance
Work Location: In person
