Job Summary
We are seeking a highly organized and detail-oriented Medical Secretary to join our team. In this vital role, you will serve as the primary point of contact for patients and healthcare providers, ensuring smooth administrative operations within the medical office. Your energetic approach will help facilitate efficient appointment scheduling, accurate documentation, and effective communication
Responsibilities
- Manage patient scheduling using OpenDental and BrainHi
- Verify insurance coverage and perform insurance eligibility and benefits verification for Medicare, health insurance plans, and other payers.
- Prepare and review medical documentation, including care plans, clinical notes, and billing information, ensuring accuracy and compliance with HIPAA regulations.
- Maintain meticulous medical records by filing documents correctly while ensuring confidentiality policies are strictly followed.
- Communicate effectively with patients via phone or in person by demonstrating excellent phone etiquette and customer service skills while managing phone calls
- Support clinical staff by coordinating appointments, managing front desk activities, and assisting with intake procedures for new patients or procedures.
- Conduct insurance verification processes using platforms like SecureTrack, SecureClaim, Triple-S, Delta Dental, First Medical.
Qualifications
- Proven experience as a Medical Secretary or in a similar medical administrative support role within a clinic or hospital setting.
- Knowledge of health insurance processes including verification, claims submission, and Medicare requirements.
- Exceptional organizational skills with the ability to review documentation accurately and manage multiple tasks efficiently.
- Previous clinic or hospital experience is highly desirable; dental clinic experience is a plus.
- Strong understanding of HIPAA regulations and clinical confidentiality policies to maintain patient privacy at all times.
- Outstanding customer service skills complemented by professional phone etiquette and effective communication abilities.
Join our team as a Medical Secretary where your dedication will directly impact the quality of patient care! We value energetic professionals who thrive in collaborative environments and are eager to support healthcare excellence through exceptional administrative support.
Pay: $11.50 - $12.00 per hour
Benefits:
Work Location: In person
