Adult Education Floor Manager & Student Support Advisor

Guadalupe Center -
Salt Lake City, UT

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Job Details

Part-time
$20 - $23 an hour
5 days ago

Qualifications

Spanish
Customer communication
Google Sheets
Google Docs
Multilingual

Full Job Description

POSITION AVAILABLE: Guadalupe Adult Education Evening Program Floor Manager & Student
Support Advisor

Guadalupe Center is a private non-profit which seeks to transform the lives of children and
immigrant adults through education. The Adult Education Program empowers low-income adult
immigrants to build literacy and numeracy, develop bilingual proficiency, and gain the
knowledge and skills need for employment, self-advocacy, and civic engagement.

Position: Floor Manager & Student Support Advisor
Adult Education is seeking a highly organized, compassionate, and collaborative Floor Manager
& Student Support Advisor to oversee evening program operations while supporting student
success, volunteer engagement, and workforce transition services. The position develops
partnerships with community organizations, supervises support staff, and helps students
identify and pursue educational, career, and workforce pathways.

Qualifications:
 Exceptional attention to detail, organization, and follow-through.
 Strong work ethic with the ability to prioritize multiple responsibilities.
 Proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Gmail,

Google Sheets, Google Docs), and internet-based applications.
 Excellent customer service, communication, and interpersonal skills.
 Dependable, punctual, and able to work independently while exercising sound

judgment.
 Demonstrated compassion, cultural humility, and commitment to serving low-income

immigrant and multilingual adult learners.
 Ability to remain calm, flexible, and solution-oriented in fast-paced or changing

situations.
 Experience supervising, training, or mentoring staff or volunteers preferred.
 Experience teaching and/or tutoring adult English language learners strongly preferred.
 Commitment to supporting and enhancing the volunteer experience.
 BEST (Basic English Skills Test) Administrator Certification preferred.
 Bilingual English/Spanish proficiency.

Responsibilities include:
Evening Program & Floor Management
 Oversee evening program operations to ensure a safe, welcoming, and supportive

learning environment.
 Lead student assemblies and make program announcements.
 Troubleshoot and respond to student, volunteer, or operational concerns as they arise.
 Assist with hiring, onboarding, training, scheduling, and supervising evening program

support staff (van driver and coffee person).
 Maintain accurate and up-to-date transportation routes and coordinate transportation

needs.
 Proctor BEST testing, if needed.
 Assist with program data collection and reporting as required for grants and

organizational outcomes.
Volunteer Coordination
 Coordinate orientation and initial training for all volunteers.

 Provide ongoing support, guidance, and recognition to volunteers throughout the
program.

 Promote a positive volunteer experience by fostering effective communication and
collaboration with instructional staff.

Student Success & Transition Services
 Meet individually with new students to identify educational, career, and personal goals.
 Document student goals and communicate them with instructional staff.
 Conduct student exit interviews and transition planning meetings in collaboration with

instructional staff.
 Connect students with educational, workforce, and community resources that support

successful transitions beyond the program.
 Assist students in navigating services related to employment opportunities,

apprenticeships, work-based learning, and postsecondary education and training.
 Maintain resource guides and pathway information utilizing tools such as Career Coach,

O*NET Interest Profiler, and other workforce planning resources.
Career & Workforce Development
 Maintain current information on workforce opportunities, career pathways, continuing

education programs, and job postings.
 Maintain program bulletin boards and resource displays highlighting employment,

training, scholarships, certifications, and community resources.
 Research and maintain knowledge of workforce and education pathway programs,

including organizations such as DOPL, Return to Work (RTW), Proxima, Suazo Business
Center, and other regional partners.

 Stay informed about high-demand occupations, employer-valued credentials, industry
certifications, and workforce skill requirements.

 Serve as the program liaison with the Department of Workforce Services (DWS) and
other partner agencies.

 Develop and facilitate workshops on topics including resume development, job search
strategies, interview preparation, self-advocacy, workplace readiness, financial literacy,
wellness and self-care, and career exploration, if needed.

Community Partnerships
 Build and maintain collaborative relationships with community organizations, workforce

agencies, and educational partners under the guidance of the Program Director.
 Coordinate guest speakers and presentations that support student education,

employment, and personal development.
 Collect, organize, and maintain current referral materials for community and social

service resources.

 Perform other duties as assigned to support the Adult Education program.

Pay: $20-$23 / hr. DOE. Approx. 20-25 hours per week. M-Th evenings 5:00-9:30 PM required.
All other hours negotiable.

Please send resume to Amber Christensen at [email protected].

No person shall be denied services because of race, religion, color, sex, disability, age, or
national origin.

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