Summary:
Responsible for the operation of the YWCA York’s Emergency Shelter facility when on duty. The work involves providing support and presenting options to residents and clients in a trauma-informed manner. Must be dedicated to the mission of YWCA York.
Starting Salary: $16.00/per hour
Essential Duties and Responsibilities:
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When on duty: Responsible for the security of the building, contents of the building, and the well-being of building occupants. Must hold scheduled fire evacuation drill monthly and orient new residents to evacuation procedures.
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Conduct intakes, answer the hotline, and perform hospital accompaniments as needed.
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Provide support services, information, and referrals. Oversee shelter clients and enforce the rules and regulations of YWCA York Emergency Shelter. Case reviews are held at every shift change.
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Participate in house meetings, staff meetings, and direct service meetings.
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Work with the Director of Residential Services, Residential Coordinator/Case Manager, and/or Residential Coordinator on menu planning, food shopping when necessary, and keeping a running inventory of food and household supplies.
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Required to lift or move materials of average weight.
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Keep shelter and all bedrooms clean and ready for clients.
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Keep up with laundry and making bundles, care bags, and laundry bags.
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Keep the kitchen and bathroom stocked.
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Keep store rooms neat and clean, and donations put away.
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Maintain the confidentiality of the agency’s client materials and files.
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Other duties as required or assigned.
Education and Experience:
High School diploma or equivalency certificate.
Must complete PCAR/PCCD/PCADV advocate training within 90 days of employment.
Job Knowledge, Skills and Abilities:
Skill in the provision of services to victims of domestic violence in crisis; strong decision-making ability. Ability to supervise and work cooperatively with other staff members.
Competencies:
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Shows respect and sensitivity for cultural differences. - Treats people with respect; Works with integrity and ethically; upholds organizational values.
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Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
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Observes safety and security procedures.
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Adapts to changes in the work environment.
Physical Requirements:
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Ability to lift, push, and/or pull up to 25 pounds.
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May require driving in inclement weather.
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Frequent sitting, standing, walking and typing.
