A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, shows excellence daily, takes initiative, works with a sense of urgency at all times, and maintains a growth mindset. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of our Winning Hearts Strategy. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
Our Benefits Include:
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Competitive pay
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Flexible scheduling (and closed on Sundays)
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A fun work environment where you can positively influence others
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Learning first-hand from an experienced Operator and Restaurant Leaders
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Intentional growth and development to help you reach your professional goals
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Scholarship opportunities
Team Leader Responsibilities:
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Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
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Maintains Professionalism
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Adheres to all Chick-fil-A standards
- Offer immediate and respectful response to Guest's needs
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Assist in training of new hires, set the tone for a shift, and act as a role model for our team
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Be a friendly, encouraging team player
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Open and/or close, lead shifts, key holder
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Count drawers and finalize money
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Excellent communication skills, both written and spoken
Qualifications and Requirements:
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Smile
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Create and Maintain Eye Contact
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Speak Enthusiastically
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Make Emotional Connections with Guests
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Maintains respect with all guests and colleagues
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Reliable transportation
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Ability to work in a fast-paced environment
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Strong people skills with a desire to serve Team Members
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Strong commitment to superior customer service
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Ability to manage Team Member behavioral and performance issues
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Ability to work in a team environment with shared ownership and responsibility
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Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $13.00 - $16.00 / hour
Benefits:
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Health insurance
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401(k) matching
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Employee discount
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Other
Job Type: fulltime, parttime
Education: High school degree
Work location: On-site
