Job Title: Ocean Import Specialist
Department: Operation
Reports To: Operation Manager
Location: City of Industry, CA, 91748
Employment Type: Hourly/Non-exempt
Responsibilities:
- Track and review ocean/air shipping status to ensure timely departure/ arrival/ delivery of freight; enter milestone data.
- Prepare and review all necessary Import documentation including Arrival Notice Commercial invoices, packing list, and bills of lading.
- Work and communicate with customs brokers and logistics providers to resolve any potential issues/delays.
- Interface with global logistics partners to coordinate international shipments.
- Guide clients through the complexities of international trade.
- Collaborate with internal departments and external partners to ensure the highest level of service possible.
- Communicate with vendors, truckers, and customers to provide freight solutions & high-end customer service experience.
- Maintain accurate records of all import transactions and documentation.
- Identify and resolve any issues that arise during the import process.
Qualifications and Skills:
- 1 year+ Freight Forwarding experience required.
- Strong knowledge of import regulations and documentation requirements.
- Familiar with Incoterms and international shipping practices.
- Excellent organizational and multitasking abilities.
- Outstanding communication and customer service skills.
- Attention to detail and a high level of accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
- Bilingual in Mandarin and English
- Bachelor's degree in Supply Chain Management / Business Administration is preferred
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
Experience:
- Ocean Import: 1 year (Required)
- Freight Forwarding: 1 year (Required)
Language:
Ability to Commute:
- City of Industry, CA 91748 (Required)
Work Location: In person
