MUST BE FLUENT IN ARABIC
Job Summary
Join our dynamic healthcare team as a Dental Receptionist, where your energy and organizational skills will be the heartbeat of our clinic’s front desk operations! In this vital role, you will be the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, combined with your exceptional customer service skills, will help us deliver outstanding patient care while maintaining efficient office workflows. If you thrive in a fast-paced environment and are passionate about healthcare administration, this is the perfect opportunity to make a meaningful impact!
Duties
- Greet patients warmly and professionally, providing excellent patient service and phone etiquette throughout their visit
- Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth
- Verify patient insurance coverage and process payments, including medical billing and collections in compliance with HIPAA regulations
- Manage patient records by updating and reviewing medical documentation, ensuring accuracy and confidentiality in accordance with clinical confidentiality policies
- Assist with medical coding tasks, including CPT (Current Procedural Terminology), ICD-9, ICD-10 coding, and documentation review to support billing processes
- Coordinate with clinical staff to facilitate care plans and ensure timely communication of patient information
- Maintain organized filing systems for medical records and perform administrative tasks such as data entry, typing, filing, and 10-key typing with precision
- Handle phone communication professionally, managing appointment scheduling, follow-ups, and inquiries efficiently
Experience
- Proven clinic or medical office experience with a strong background in front desk or medical receptionist roles
- Familiarity with EMR/EHR (Electronic Health Records) management systems like Epic, Meditech, Athenahealth, or eClinicalWorks
- Knowledge of health insurance procedures including Medicare and Medicaid billing processes
- Experience with medical coding (ICD-9/10, CPT) and documentation review to support accurate billing and compliance
- Bilingual abilities are highly desirable to serve diverse patient populations effectively
- Strong computer skills with proficiency in Microsoft Office Suite and electronic health records management software
- Excellent customer service skills combined with professional phone etiquette and effective communication abilities
- Ability to handle sensitive information discreetly while adhering to HIPAA standards and clinical confidentiality policies
Join us in creating a welcoming environment where patients feel cared for from their first call to their final visit! We’re dedicated to supporting your growth in healthcare administration while fostering a positive team atmosphere.
Pay: $16.00 - $20.00 per hour
Work Location: In person
