Gaidos Seaside Inn is looking for an upbeat and friendly individual to be a Front Desk Agent. Our front desk agents are the main point of contact and must be able to provide information to potential guests in a friendly, professional manner.
Position Summary:
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Answer all telephone calls in a clear, understandable manner using proper phone etiquette
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Knowledge of all the properties amenities and entities
- Knowledge local points of interest and activities
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Make reservations
- Check guests in and out
- Answer guest inquires or concerns in a courteous and professional manner
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Follow company operations and procedures.
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Operate switchboard
- Arrive to work in uniform with a clean, professional appearance.
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Treat fellow associates with respect
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Be a team player willing to help fellow associates
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Coordinate with housekeeping staff to ensure rooms are cleaned and ready for guest use
Job Requirements:
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Prior experience as a front desk agent preferred
- Bilingual preferred (Spanish and English)
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Knowledge of hotel reservation software i.e., Visual Matrix
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Must be available to work weekends, days, nights, and holidays
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Must have a high school diploma or equivalent
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Strong computer skills
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Strong attention to detail
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Excellent time management skills
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Excellent communication skills
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Ability to multitask
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Ability to stand for long periods of time
