Responsibilities: (pursuant to assignment)
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Provides oversight of the Outpatient programs and assures the smooth functioning of the overall programs on a daily basis.
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Alerts appropriate staff regarding plant, cleaning, technology and maintenance needs at each site.
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Ensures medical staff, including medical assistants, have the support and resources they need to complete their evaluations and medication management appointments.
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Provide oversight of therapists as they assist clients/members and their families'/support persons in developing treatment plans using a team approach and assuring that this plan is reviewed, revised as needed, and implemented.
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Provides oversight medical records, including all related treatment forms and correspondences for assigned caseload and departments.
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Works closely with the Executive Director of Administration to ensure front desk and scheduling procedures to effectively support service delivery
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Confers and consults with both internal and external stakeholders to assure continuity of treatment for the clients/members we serve.
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Intervenes at times of crisis to help the client achieve and maintain stabilization.
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Regularly attends treatment team meetings, department staff meetings, and interagency/CASSP meetings as necessary.
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Performs other clinical, administrative, and management responsibilities as directed by executive leadership.
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Demonstrates initiative and continued self-development professionally and in new procedures/methods/programs.
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Assures that all diagnostic, treatment, follow up, and discharge functions are carried out for all clients.
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Develops effective working relationships and communicates with other service providers, school districts, and agencies so as to provide quality services.
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Provides supervision of all staff and assuring that all clinical and paperwork duties are accomplished in a time efficient manner.
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Adheres to all Friendship House, County, State, and Federal policies and regulations related to mental health services.
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Participates in regular clinical supervision and continuing education activities to further develop professional skills in mental health treatment.
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Participates in quality improvement/quality assurance activities.
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Ensures staff/program achieves established productivity and incentive standards for the programs.
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Comply with Agency policies and procedures, including those regarding conduct, confidentiality, and record keeping.
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Perform duties in a professional manner in response to clients, co-workers, and situations in which own values are challenged.
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Other duties as assigned.
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Minimum of a Master's Degree in Counseling, Social Work, Psychology, or a closely related field from a recognized college/university.
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License preferred.
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Previous leadership experience preferred.
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Experience with evidence based/supported trauma therapy models a plus.
