Award Winning hotel seeking motivated supervisor to oversee the housekeeping department.
As the Housekeeping Supervisor, you’ll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences.
Your day-to-day
Guest experience
· Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it’s down to you to make rooms special and memorable for guests
· Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction
· Help guests with their questions and complaints to achieve complete guest satisfaction
People
· Direct daily activities, plan and assign work ensuring you always have the right staffing numbers
· Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
· Educate and train all team members in compliance with federal, state and local laws and safety regulations.
· Ensure colleagues are properly trained and have the tools and equipment to carry out job duties
· May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Referral program
Work Location: In person
