Assistant Operations Manager – Small Business
Hackensack, NJ | Part-Time | $22–$28/hour | 15–25 hours/week | In Person
We are a small, established Edible Arrangements location in Hackensack looking for a capable, energetic Assistant Operations Manager to work directly with the owner and help operate, improve, and grow the business.
This is a HANDS-ON small-business position.
We're looking for someone who enjoys being involved — working with a small team, interacting with customers, solving problems, improving operations, helping generate sales, executing local marketing, and making sure things actually get done.
This is not a desk-only management or consulting position. Some days you'll be helping organize the team and reviewing numbers; other days you may be speaking with customers, following up with a corporate prospect, working on a promotion, solving a store problem, or jumping in wherever needed.
WHAT YOU'LL DO
- Help lead, support, and develop a small store team
- Be actively involved in day-to-day operations
- Improve organization, accountability, and follow-through
- Work directly with employees and customers
- Handle customer issues and service recovery
- Help generate positive reviews, repeat business, and referrals
- Develop local corporate and business accounts
- Make calls, conduct outreach, and visit local businesses
- Help execute promotions, community outreach, and local marketing
- Assist with social media, email/text campaigns, and other basic marketing
- Help coordinate scheduling, staffing, vendors, and operational issues
- Track sales activity and basic performance metrics
- Follow up on customers, prospects, projects, and open items
- Identify problems and implement practical solutions
- Jump in and help wherever necessary when the business gets busy
WHO WE'RE LOOKING FOR
You may have experience in:
- Retail or store management
- Restaurant or catering management
- Hospitality
- Customer service management
- Medical/dental office management
- Operations coordination
- Local sales or business development
- Running or helping operate a small business
We're less concerned with impressive titles than actual ability.
The right person will be:
- Energetic and personable
- Comfortable leading people
- Good with customers
- Organized and dependable
- Able to take initiative without constant direction
- Comfortable making calls and developing relationships
- Able to move between operations, sales, marketing, and problem-solving
- Strong at follow-through and closing loops
- Willing to roll up their sleeves and work alongside the team
OUR ENVIRONMENT
We're a very small business and team.
We already have experienced bookkeeping/financial support and assistance with systems, technology, research, and administrative organization.
What we're particularly looking to strengthen is the PEOPLE, OPERATIONS, CUSTOMER, SALES, and EXECUTION side of the business.
You'll work directly with the owner and existing team.
There aren't layers of corporate management. If something needs attention, we address it. If there's an opportunity, we pursue it. When the store gets busy, everyone helps.
SCHEDULE & COMPENSATION
- Approximately 15–25 hours per week initially
- $22–$28/hour depending on experience and capability
- Primarily daytime/business hours
- Some scheduling flexibility
- IN-PERSON in Hackensack, NJ
There is potential for additional hours, responsibility, and compensation as the individual demonstrates results and the business grows.
HOW TO APPLY
Please submit your résumé and briefly answer:
- What town do you live in?
- What days and hours are you generally available?
- What is your most relevant hands-on management or small-business experience?
- Give one example of something you personally did to increase sales, improve customer service, or improve an operation.
- Are you comfortable working directly alongside employees and jumping in wherever necessary?
- Are you comfortable making calls, visiting local businesses, and helping develop local/corporate accounts?
- What hourly compensation are you seeking?
Pay: $22.00 - $28.00 per hour
Work Location: In person
