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Assistant Property Manager

CLK MULTIFAMILY MANAGEMENT LLC -
Pensacola, FL

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer relationship building
Management
Customer retention
Property supervision
Computer literacy
Writing skills
Driver's License
Tenant conflict resolution
Property management company experience
Multifamily properties
Marketing

Full Job Description

Assistant Property Manager

Work Location: In Person- on premise

The Assistant Manager supports the Property Manager in day-to-day operations to maximize the community value, increase occupancy, assist in resident community events, and cultivate exceptional community environments for residents.

The Assistant Property Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

Job duties include, but are not limited to

Income Collection

Maintain accurate resident records.
Update daily all rents, deposits and application fees received from residents.
Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
Deposit all receipts prior to bank closing each day.
Set-up collection files on all move-outs and evictions with balance due to the property and refer to collection’s agency periodically.
Responding to resident concerns
Leasing/showing apartments to prospective residents.
Completing paperwork with residents
Data entry into operating software
Cleaning office as needed.

Resident Relations

Maintain positive customer relations attitude.
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.

Marketing

Must be knowledgeable of all phases of leasing and resident retention.
Work with lease renewals each month.
Greet prospective clients, show community, and perform leasing duties as needed.
Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
Maintain awareness of local market conditions and trends. Contribute ideas to manager for marketing community and improving resident satisfaction.

Administrative

Update required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager.
Organize and file all applicable reports, leases, and paperwork.
Proofread all lease paperwork and processes move-ins and move-outs.
Process all security deposit move-out reports.
Accept service requests from residents and routes to maintenance for prompt processing. Conduct service follow-up with resident when work is completed.

The Assistant Manager should be familiar with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws and applicable regulations pertaining to apartments.

Qualifications:

-A minimum of one year’s experience at management level in multifamily housing.

- A minimum of 6 months Multi-Family Leasing experience.

-Valid Driver's License required

- Access to vehicle required

- Effective writing and verbal communication abilities to communicate with residents and co-workers via email and verbally. Effective communication skills to resolve disputes made by residents.

- Knowledge of RealPage software, or other property management software preferred.

- Ability to multitask in a face paced environment.

Work Location: In Person- on premise

Schedule: Full Time

Weekends Required for Position

CLK Multifamily Management Offers:

Health Insurance options:

Medical/Dental/Vision Benefits – A large portion paid by the employer.

Long Term Disability

Supplemental Benefits (Short Term Disability, Life Insurance)

Company Paid Life Insurance

Retirement Options:

401(K)

401(k) matching

401K Rollover

Additional Benefits:

Paid Time Off

Holiday Pay – available at time of hire

CLK is an Equal Opportunity Employer

CLK participates in E-Verify in applicable states.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Education

Preferred

High School or better

Licenses & Certifications

Required

Driver License

Skills

Required

Proactive
Marketing Skills
Detail Oriented
Verbal Communication
Troubleshooting
Time Management
Problem Solving
Organization Skills
Customer Service
Computer Knowledge

Behaviors

Required

Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Goal Completion: Inspired to perform well by the completion of tasks
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Assistant Property Manager

Work Location: In Person- on premise

The Assistant Manager supports the Property Manager in day-to-day operations to maximize the community value, increase occupancy, assist in resident community events, and cultivate exceptional community environments for residents.

The Assistant Property Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received.

Job duties include, but are not limited to

Income Collection

Maintain accurate resident records.

Update daily all rents, deposits and application fees received from residents.

Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).

Deposit all receipts prior to bank closing each day.

Set-up collection files on all move-outs and evictions with balance due to the property and refer to collection’s agency periodically.

Responding to resident concerns

Leasing/showing apartments to prospective residents.

Completing paperwork with residents

Data entry into operating software

Cleaning office as needed.

Resident Relations

Maintain positive customer relations attitude.

Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.

Marketing

Must be knowledgeable of all phases of leasing and resident retention.

Work with lease renewals each month.

Greet prospective clients, show community, and perform leasing duties as needed.

Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.

Maintain awareness of local market conditions and trends. Contribute ideas to manager for marketing community and improving resident satisfaction.

Administrative

Update required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the manager.

Organize and file all applicable reports, leases, and paperwork.

Proofread all lease paperwork and processes move-ins and move-outs.

Process all security deposit move-out reports.

Accept service requests from residents and routes to maintenance for prompt processing. Conduct service follow-up with resident when work is completed.

The Assistant Manager should be familiar with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws and applicable regulations pertaining to apartments.

Qualifications:

-A minimum of one year’s experience at management level in multifamily housing.

- Effective writing and verbal communication abilities to communicate with residents and co-workers via email and verbally. Effective communication skills to resolve disputes made by residents.

- Knowledge of RealPage software, or other property management software preferred.

- Ability to multitask in a face paced environment.

Work Location: In Person- on premise

Schedule: Full Time

Weekends Required for Position

CLK Multifamily Management Offers:

Health Insurance options:

Medical/Dental/Vision Benefits – A large portion paid by the employer.

Long Term Disability

Supplemental Benefits (Short Term Disability, Life Insurance)

Company Paid Life Insurance

Retirement Options:

401(K)

401(k) matching

401K Rollover

Additional Benefits:

Paid Time Off

Holiday Pay – available at time of hire

CLK is an Equal Opportunity Employer

CLK participates in E-Verify in applicable states.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Education

Licenses & Certifications

Skills

Behaviors

Motivations