Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand & Stone - Lancaster, is seeking full-time & part-time Spa Sales Associates with open availability, including evenings & weekends. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service and sales skills!
Responsibilities:
- Meet membership sales goals and expectations
- Reliably Open & Close the Spa, timeliness is pertinent
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Provide excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours, including evenings, weekends and select holidays
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
What’s in it for you?
- Hourly wage PLUS commissions.
- Contests - do you want to put your sales skills to the test? See what we have in store!
- Ongoing Training - We are ALWAYS learning and improving.
- Positive and Professional Work Environment - We like to have fun and keep work interesting, while maintaining a professional state of mind. We hope you do too!
- Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
- Growth & Leadership Potentials for the right candidate
Qualifications:
- High school diploma or equivalent
- 18 years old or older
- Exceptionally organized and great attention to detail
- Strong team player with the ability to work independently with minimal supervision
- Proven ability to sell and reach sales goals
Our Core Values: Honesty, Respect, Transparency, Assume Positive Intent
Our Vision: We are all connected, and together we can accomplish magnificent things
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Application Question(s):
- Are you able to work part-time with flexible availability? This means opening, closing & weekend shift potentials.
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Lancaster, PA 17601 (Required)
Work Location: In person
