Job Title: IT Engineer
Location: Merrifield, VA
Type: Contract
Compensation:
Work Model: Hybrid – onsite and remote
Hours: 40.0
Security Clearance:
Responsibilities
- Support the organization's transition from traditional Citrix VDI to Microsoft Windows 365 Cloud PCs and Windows IoT-based endpoints.
- Serve as a senior technical resource responsible for endpoint engineering, automation, platform modernization, and operational efficiency initiatives.
- Design, build, and maintain Windows 365 Cloud PC environments; develop and improve provisioning standards and processes.
- Create and maintain Cloud PC image strategy and lifecycle management.
- Partner with architecture and security teams to implement future-state Cloud PC capabilities.
- Support Cloud PC disaster recovery, resiliency, and recovery planning initiatives.
- Engineer and maintain Intune configuration profiles, compliance policies, update rings, and security baselines.
- Lead troubleshooting efforts involving endpoint management platforms.
- Implement and optimize endpoint security controls and create standards and governance processes for enterprise endpoints.
- Evaluate new Microsoft endpoint technologies and capabilities.
- Develop automation solutions utilizing PowerShell and Microsoft Graph APIs; eliminate manual operational tasks through workflow automation.
- Create self-service capabilities where practical and build reporting and monitoring solutions to improve operational visibility.
- Support the migration from ThinOS devices to Windows IoT platforms; develop and maintain IoT endpoint management standards.
- Collaborate with business and engineering teams on endpoint modernization efforts.
- Create configuration and security standards for shared and kiosk-style devices.
- Assist with lifecycle management of modern endpoint hardware.
- Act as a technical lead for Modern Workplace technologies and maintain engineering documentation, SOPs, and operational runbooks.
- Provide technical guidance to operations and support teams.
- Partner with Microsoft and vendors on platform enhancements and drive initiatives to improve stability, security, and automation.
Requirements
- Expert-level Microsoft Intune administration and engineering.
- Strong experience designing and managing Windows 365 Cloud PC environments.
- Extensive experience with Microsoft Entra ID (Azure AD).
- Advanced PowerShell scripting capabilities.
- Experience leveraging Microsoft Graph API for automation and reporting.
- Strong understanding of Windows endpoint lifecycle management.
- Experience with application packaging, deployment, and software lifecycle management.
- Knowledge of configuration profiles, compliance policies, and security baselines.
- Support experience with Windows 10 and Windows 11 enterprise environments.
- Familiarity with Conditional Access and Zero Trust principles.
- Knowledge of endpoint security controls and Microsoft Defender technologies.
- Ability to automate manual operational processes through scripting and orchestration.
- Strong troubleshooting skills across endpoint, identity, and cloud-managed environments.
Preferred Technical Experience
- Windows IoT Enterprise administration and engineering.
- Thin client migration initiatives.
- Citrix Virtual Apps and Desktops administration.
- Citrix endpoint-to-Cloud PC migration projects.
- Azure Virtual Desktop (AVD).
- Azure Automation, Logic Apps, and Power Platform integrations.
- Microsoft Endpoint Analytics and Autopilot deployment.
- Infrastructure-as-Code concepts.
- Automation frameworks and workflow engineering.
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