Position Summary
The General Manager is responsible for leading daily operations, developing employees, improving profitability, and helping grow the business.
Responsibilities
- Lead and develop Shift Leads and Baristas.
- Create employee schedules and manage labor costs.
- Oversee inventory control and ordering.
- Ensure all operational checklists, reporting, and procedures are completed accurately.
- Review timecards and ensure payroll information is accurate.
- Obtain ServSafe Manager Certification within 45 days of hire.
- Ensure Shift Leads maintain ServSafe Food Handler Certification.
- Verify deposits, banking procedures, and cash controls.
- Maintain appropriate change funds and bank relationships.
- Provide daily and weekly operational reporting to ownership.
- Develop initiatives to increase sales, improve profitability, and enhance guest experience.
- Build community relationships and identify opportunities for business growth.
Qualifications
- Prior management experience in coffee, restaurant, retail, or hospitality environments.
- Strong leadership, communication, and organizational skills.
- Experience with scheduling, inventory management, and staff development.
- Ability to analyze business performance and improve results.
Job Type: Full-time
Pay: $42,000.00 - $52,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Physical Setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Coffee shop: 2 years (Required)
License/Certification:
- Driver's License (Required)
Location:
- North Canton, OH 44720 (Preferred)
Shift availability:
Work Location: In person
