About the Role
Blue Lake Hospitality is seeking a visionary and results-driven General Manager to lead the operations of the Hyatt Place Detroit – Auburn Hills. This is a high-impact leadership role responsible for driving operational excellence, cultivating a high-performing team, and delivering exceptional guest experiences. The ideal candidate will bring a strategic mindset, a passion for hospitality, and a proven track record of success in hotel management.
Key Responsibilities
· Provide strategic leadership and direction to all hotel departments, ensuring alignment with brand standards and company goals.
· Oversee daily operations including front office, housekeeping, maintenance, and food & beverage to ensure seamless guest experiences.
· Develop and execute annual business plans, budgets, and forecasts to achieve financial targets and operational efficiency.
· Drive revenue growth through effective sales strategies, market analysis, and active participation in local business development.
· Ensure compliance with all regulatory requirements, safety standards, and internal policies.
· Foster a culture of excellence by mentoring and developing department heads and team members.
· Monitor guest satisfaction metrics and implement continuous improvement initiatives to enhance service quality.
· Conduct regular property inspections to maintain high standards of cleanliness, maintenance, and brand presentation.
· Leverage data and reporting tools to evaluate performance, identify trends, and make informed decisions.
· Represent the hotel in the community and build strong relationships with local organizations, vendors, and stakeholders.
Qualifications
· Minimum of 4 years of progressive hotel management experience, preferably in a branded hotel environment.
· Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred but not required.
· Strong financial acumen with experience managing budgets, forecasting, and financial reporting.
· Exceptional leadership, communication, and interpersonal skills.
· Proficiency in Microsoft Office and hotel property management systems.
· Valid driver’s license.
· Hyatt experience is highly desired.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
Work Location: In person
