Administrative Services Coordinator
Full-Time | Village of Winneconne
Position Overview
The Administrative Services Coordinator is a professional administrative position responsible for supporting the Village Clerk in the administration of municipal operations. The position serves as the primary public-facing representative of Village Hall while coordinating records management, licensing, permitting, elections support, utility customer service, financial transactions, procurement support, and administrative operations. The incumbent is expected to become proficient in the core responsibilities of the Clerk's Office to support continuity of operations and long-term succession planning.
Appointment & Selection
This position is appointed by the Village Administrator, with input from department colleagues as appropriate. Selection is based on qualifications, experience, and overall fit with the Village team.
Key Responsibilities
Note: The following duties are illustrative and not all-inclusive. Additional responsibilities may be assigned based on departmental needs.
· Provide exceptional customer service to residents, businesses and visitors.
· Coordinate Village Hall reception and front counter operations.
· Process licenses, permits and facility reservations.
· Support utility billing, tax collections and payment processing.
· Maintain official records consistent with Wisconsin public records requirements.
· Assist with elections, agendas, minutes, notices and statutory filings as assigned.
· Support purchasing, procurement documentation and budget administration.
· Prepare correspondence, reports and presentations.
· Recommend and implement process improvements.
· Serve as the primary administrative backup for essential core Clerk functions during planned absences.
Minimum Qualifications
· Associate degree in Business Administration, Public Administration, Accounting or related field; Bachelor's degree preferred; equivalent experience considered.
· Three years of progressively responsible administrative, municipal, finance or customer service experience preferred.
· Strong Microsoft Office proficiency and ability to learn municipal software.
· Excellent written and verbal communication skills.
· Ability to manage confidential information and competing priorities.
Working Conditions & Physical Demands
- Standard office environment with moderate noise level.
- Frequent sitting, standing, reaching, bending, twisting, and kneeling.
- Ability to lift or carry objects weighing up to 30 pounds.
- Visual and manual dexterity to operate office equipment; vision may be corrected with glasses or contacts.
- Confidentiality and discretion required, particularly when handling sensitive records.
Confidentiality Statement
The Administrative Services Coordinator may have access to personal or sensitive information. All such information must be treated as confidential and stored securely, in accordance with Village policy and applicable laws.
Job Type: Full-time
Pay: $21.00 - $26.75 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Work Location: In person
