Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach and strong organizational skills will help ensure smooth clinic operations, accurate documentation, and positive patient experiences. If you thrive in a fast-paced environment and are passionate about healthcare support, this opportunity is perfect for you!
Duties
- Greet patients warmly, verify their information, and assist with check-in procedures using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
- Schedule appointments efficiently, coordinate patient flow, and manage multi-line phone systems with professionalism and courtesy.
- Verify insurance coverage, perform insurance eligibility checks, and conduct insurance verification to facilitate smooth billing processes.
- Collect payments and perform medical collections while maintaining compliance with HIPAA regulations to protect patient confidentiality.
- Review medical documentation for accuracy, including CPT coding, ICD-9/10 coding, and ensure proper documentation review for billing and care plans.
- Manage medical records and electronic health records (EHR), ensuring proper filing, data entry, and secure handling of sensitive health information.
- Assist with medical billing processes, including coding for procedures and diagnoses, supporting revenue cycle management efforts.
Requirements
- Proven experience as a Medical Receptionist or in a similar medical office administrative support role; clinic or dental office experience is highly preferred.
- Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or Dentrix; familiarity with Eaglesoft is a plus.
- Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (10 key typing).
- Knowledge of health insurance policies, Medicare procedures, HIPAA compliance, and medical billing/coding practices including CPT and ICD coding standards (ICD-9/10).
- Exceptional customer service skills with the ability to communicate effectively via phone etiquette and multi-line phone systems.
- Ability to handle administrative tasks such as filing, documentation review, appointment scheduling, and office management efficiently.
- Bilingual abilities are desirable to serve diverse patient populations effectively.
- Strong organizational skills with attention to detail in managing medical records and health information management tasks.
Join our team to make a meaningful difference in patient care while working in a supportive environment that values your skills! We are committed to fostering professional growth through ongoing training in clinical confidentiality policies, medical terminology, electronic health records management, and office management best practices. This paid position offers an exciting opportunity to develop your career in healthcare administration!
Pay: $9.00 - $12.00 per hour
Work Location: In person
