The Analytics, Investment & Marketing enablement (AIM) team – is the analytical engine that enables the Global Commercial Services (GCS) card business. The team drives Profitable Growth in Acquisitions through Data, Analytics, AI powered Targeting & Personalization Capabilities.
This Manager - Data Science role would be responsible for US Prospect or Customer Analytics for sales channels. The incumbent will be responsible for performing strategic analyses, synthesizing conclusions, and communicating recommendations to partners aimed at driving revenue through prospect acquisitions. The position is part of a highly collaborative environment, interacting with and influencing partners across the Global Commercial Service's business at American Express. The role will require the incumbent to drive not only sophisticated analysis but also heavy partner management through thought-leadership.
A very important focus for the role shall be quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business. This role will support the B40 leader and would serve as a key interface between various partners – the functional channel owners, the business partners and end-users of analytical solutions and technology partners.
Minimum Qualifications
- Relevant experience in data science
- Knowledge of Hive, Python, PySpark, SQL, ChatGPT encompassing data manipulation and statistical modeling/data-mining techniques and knowledge of decision trees
- Strong analytical skills: Applying analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions. Drive insights and recommendations on marketing and product solutions.
- Know-how of GenAI techniques to automate and innovate on current processes and should be able to integrate GenAI techniques with current business solutions to drive marketing efficiency.
- Strong communication skills enabling ability to interact effectively with business leaders and to present structured and compelling messages addressed to various levels within the organization
- Team player: Able to collaborate with partners and team members to define key business objectives, and to align on solutions that drive actionable items
Passion for data science and machine learning: Proven track record of independently developing novel analytical solutions optimizing business processes or product constructs
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Preferred Qualifications:
- Experience in Advanced GenAI techniques, marketing/acquisition analytics/data science; relevant industry experience preferred
Bachelor's or Master's degree in a quantitative field - e.g. B. Tech; BSc/MSc Statistics
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Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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