Orthopedic + Fracture Specialists is seeking to fill the position of Medical Receptionist/Front Office Coordinator! We are looking for someone who is positive, has great attention to detail, and provides exceptional customer service!
EDUCATION, TRAINING, AND EXPERIENCE:
- If you are a new college graduate who is unsure where to take your career, this is a great entry point into healthcare. We have numerous employees who started out as Front Office Coordinators and later transitioned to specialize in other aspects of the organization.
- The ability to learn insurances, referrals and complex scheduling protocols is a must.
- Must be customer service oriented, patient, empathetic and kind.
PRINCIPAL DUTIES AND FUNCTIONS:
- Delivering excellent customer service for our musculoskeletal patients, this may include greeting, rooming or registering patients.
- Detail oriented so that you accurately verify intake information, such as demographics, insurance to ensure the accuracy of the patient’s account/chart.
- Collect co-payments and cash payments for DME, etc. and maintaining accurate accounting of all monies collected each day through periodic balancing of batches.
- Schedule patients using guidelines provided for each provider’s areas of expertise.
- Processing inbound referrals.
- Scanning and directing fax, mail, and electronic communication.
- Prepping and reviewing charts for the next day to ensure information is accurate and the appropriate forms attached.
- Setting up patient access to our portal.
COMPENSATION:
- Starting at $21.00/hour, up to $24.00/hour depending on experience in medical office reception.
- Generous benefit package
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Ability to Commute:
- Portland, OR 97225 (Preferred)
Work Location: In person
