We are looking for an additional customer service candidate for this Concierge company that serves the private jet industry.
Location Needed: APA Centennial Airport - Private Jet Side.
If you have a taste for luxury and enjoys such work environments, this company could be a great for for you. Well established, 35+ years in the private jet industry.
Beautiful location, great people and phenomenal work environment.
Our client is a highly specialized, elite company focused in the automotive industry, with an extraordinary emphasis on luxury & services. The client’s main priority is to deliver luxury experience to their clients. The ideal candidate is a highly gifted, experienced and dedicated Customer Service Professional.
Provides 5 Star Guest Service to current and future guests, as well as, partners and their guests and employees. Develops business and retains and services clients in the specified geographic region.
Work Duty:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and respond to guest inquiries, providing excellent customer service
- Processing payments and handling transactions
- Maintain a clean and organized front desk area
- Assist with reservations, cancellations, and modifications as needed
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns, escalating issues to management when necessary
Qualifications:
- High school diploma or equivalent required
- Previous experience in customer service or hospitality preferred
- Computer literacy with proficiency in Microsoft Office Suite
- Strong communication skills, both verbal and written
- Excellent organizational and time management skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
Benefits:
- Medical Insurance - Small deductible amount. Mostly paid by client.
- Employer Paid - Dental, Vision for individual employees
- $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
- Short & Long Term Disability Insurance (for those in states where it is not offered) for individual employees
- Employee Assistance Program
- Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
- Identity Theft Assistance Services
- Travel Assistance through Mutual of Omaha
- COVID19 Resources (tele-health, metal health benefits and testing)
- Pharmacy Discount Programs through CVS & Good RX
- Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
- 401(k)
- 2 Weeks accrued Vacation with cash out program after 1st year
- Generous Sick and Safe accrued Pay
- 7 Paid Holidays
- Paid Birthday off!
- Cell Phone Pay of $40.00 a Month for hourly employees
- $1,000.00 Referral Bonus Program
- Employee Discounts for Auto Rentals (Friends & Family)
- Employee Wholesale Auto Purchase Program
- Perks @Work Program thousands of discounts for just about everything!
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
