Job Description
Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Handle cash transactions and maintain accurate records
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Provide outstanding customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various tasks as needed, including cleaning and restocking supplies
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Lift and move items weighing up to 25 lbs. as required
Qualifications
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Excellent communication skills with a friendly and professional demeanor
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Strong ability to follow directions and adhere to company policies
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Flexibility to work various shifts, including weekends and holidays
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Basic math skills for handling cash transactions
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Ability to multitask and work efficiently in a fast-paced environment
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Team player with a positive attitude and easy smile
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Customer-focused mindset with a commitment to providing great service
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Ability to remain calm and professional under pressure
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Basic computer skills for operating ordering systems (training provided)
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Food handling experience is a plus, but not required
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Must be able to pass a pre-employment drug test and criminal background check
Additional Information
All your information will be kept confidential according to EEO guidelines.
