Description:
Join us at Dermatology Partners, where your career flourishes alongside your health and happiness. Your future starts here-let's grow together!
Discover the Benefits of Joining Dermatology Partners!
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No Nights or Weekends
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Growth Opportunity
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Medical, Dental, and Vision Insurance
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PTO & Paid Holiday’s
- 401 (k) with 4% employee match-Fully Vested
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Company paid Life Insurance
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Options of additional Life insurance, Short & Long term disability, Critical Illness and Accident Insurance
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Employee Discount
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Referral Bonus
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Employee Appreciation Day: Dorney Park in Fall
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Employee Assistance Program (EAP)
Dermatology Partners is a Dermatology group with locations in Pennsylvania, Delaware, and Maryland. Our Core values are the foundation for everything we do as an organization.
Our Core Values are:
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Grow Together
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Seize Opportunity from Struggle
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Outcome Over Ego
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Commitment to Serve
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Do The Right Thing
What your responsibilities will be in Medical Triage:
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Providing pathology results and Prior authorizations as allowed
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Respond within 24 hours to messages sent through multiple message channels
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Send applicable prescriptions
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Handle medication and prior authorization electronic faxes for multiple providers
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Accurately filling out prior authorization request forms and documenting charts with updates
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Ensure that patient medical records are up-to-date in accordance with regulatory and compliance policies
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Schedule general, cosmetic, and surgical appointments for multiple providers
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Recognizing, documenting, and informing the Supervisor regarding the trends in internal and external calls
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Mailing of Certified Letters for non-compliance
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Provide excellent customer service to all patients
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Cross trained in Customer service (Call Center) call types & functions
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Complete a clinical rotation as needed
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Other duties as assigned
Requirements:
What we look for:
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Medical Assistant experience (1 year min.)
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Call Center or Medical Scheduling experience
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Strong Customer service
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Excellent written and verbal communication
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Clean and presentable appearance
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Team focused and is able to follow detailed instructions carefully with limited oversight
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Organized, punctual and professional
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Eager to grow and learn with the company
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Fluency in computer systems and a variety of software packages
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Medical Terminology experience
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Dedicated to patients and personable customer service
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Passionate about the field of Dermatology
