Office is looking for an experienced receptionist/ Front Manager that will supervise front desk staff as well as maintain the following duties:
- Assistant physician in a room with patient
- Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service.
- Managing patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation.
- Entering membership leads and patient demographics into company CRM
- Scheduling follow up appointments for medical evaluations.
- Addressing any member questions or concerns in a timely manner and escalating them as needed.
- Answering the Divine and Hyperbaric and wound care medical hotline as needed and directing patients to the appropriate team members for their medical care, billing questions or other needs
- Keeping the office space and the entire clinic clean and presentable meeting Divine care and Hyperbaric brand standards.
- Distributing mail and facilitating mailing items to members and signing for packages on occasion.
- Checking inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed.
- Checking in patients
- Collecting and recording patient insurance and third-party information
- Collecting and recording patient payments
- Maintenance of patient accounts by obtaining, recording and updating personal information
- Daily patient chart preparation Confirming patient insurance benefits and eligibility
- Obtaining authorizations for medical tests and procedures
- Medical record input
- Candidate should have experience in Authorizations, Pre-certification, Eligibility and Benefits, and Explanation of Benefits. *Must have outstanding communication skills and have experience in all aspects of medical office procedures and practices
- Facilitation of incoming and outgoing office faxes
- Overseeing office maintenance requests
- Maintaining office supplies
- Contributing to team effort by accomplishing related tasks as needed. Spanish Speaking Preferred. Salary Will Be Discussed*
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Work Location: In person
