In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of:
- State and related Federal labor laws; orders of the Industrial Welfare Commission
- Principles, practices, and terminology of labor relations work
- Purposes, organizations, and trends of employee and employer organizations
- Terminology used in various occupations
- Labor and employment conditions and trends in California
- Industrial occupations and their requirements and employment procedures
- Court procedures and rules of evidence
- Current social and economic developments and trends in California
- Problems of the culturally and economically disadvantaged
- Methods of compiling and presenting data
- Investigating and interviewing techniques and procedures
Skills:
- Active listening and fact-gathering to achieve comprehensive investigation
- Questioning and clarifying skills to grasp both the facts and the areas of controversy
- Organization and time management to prioritize multiple cases and assignments
- Decision-making and problem-solving to investigate cases effectively and efficiently
- Critical thinking and application of law skills to analyze problems and successfully resolve claims
- Good judgment to maintain the integrity of the decision-making process
- Report writing and/or findings analytically and concisely
- Summarizing to set out main points of controversy and frame issues using correct facts, law, and analysis
- Decorum to engage parties productively and with respect
Ability to:
- Interpret and apply State and related Federal labor laws, and orders of the Industrial Welfare Commission
- Analyze testimony and other types of evidence and draw correct conclusions
- Hold investigatory hearings and resolve disputes
- Deal tactfully, effectively, and impartially with employers
- Conduct difficult investigations of alleged violations of labor laws and Industrial Welfare Commission orders
- Deal with law enforcement problems tactfully but effectively
- Analyze situations accurately and take effective action
- Analyze data
- Communicate effectively
- Work independently and communicate effectively with fellow staff and the public while adhering to and promoting the Department's Mission, Vision, Values, and Goals
