Job Summary
We are seeking an energetic and passionate FOH (Front of House) Manager & Wine Sommelier to lead our guest experience with enthusiasm, expertise, and a commitment to excellence. This dynamic role combines overseeing daily restaurant operations with curating an exceptional wine program, ensuring guests receive outstanding service and personalized wine recommendations. The ideal candidate will thrive in a fast-paced environment, possess a deep knowledge of wines and food service, and be dedicated to creating memorable dining experiences that keep guests coming back. Your leadership will inspire the team, elevate the ambiance, and uphold the highest standards of food safety and customer satisfaction.
Responsibilities
- Lead and manage front-of-house operations, including guest relations, reservations, and service flow to ensure smooth daily restaurant functioning.
- Curate and manage the wine list, offering expert recommendations tailored to each guest’s preferences while promoting wine sales through upselling techniques.
- Train and motivate staff on service standards, wine knowledge, menu offerings, and food safety protocols to deliver consistent, high-quality service.
- Oversee menu planning in collaboration with culinary teams to enhance dining options and accommodate special requests or dietary needs.
- Handle cash handling, POS transactions (including Aloha POS and Micros POS systems), cashiering, and billing procedures accurately.
- Maintain a welcoming atmosphere by ensuring cleanliness, organization, and adherence to food safety standards across all FOH areas.
- Support catering and banquet events by coordinating service logistics, managing setup, serving meals or beverages, and ensuring guest satisfaction.
Qualifications
- Proven experience in restaurant management with a strong background in food service operations.
- Extensive knowledge of wines as a Sommelier or wine enthusiast with certification preferred but not required.
- Familiarity with POS systems such as Aloha POS and Micros POS for efficient order processing and sales tracking.
- Exceptional customer service skills with the ability to upsell menu items confidently while maintaining professionalism.
- Experience in menu planning, meal preparation, catering services, and banquet operations is highly desirable.
- Strong understanding of food safety practices including proper food handling, sanitation standards, and alcohol service regulations.
- Ability to lead a team effectively while managing multiple responsibilities in a fast-paced environment. Join us to craft extraordinary dining experiences where your leadership and wine expertise will shine! We’re committed to fostering a vibrant workplace that values growth, teamwork, and excellence at every level.
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person
