Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
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Quickly and accurately makes change, cashes checks, and processes fills.
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Writes receipts for pay outs and other documents. Accesses and enters information on a computer.
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Greets patrons and offers efficient, timely customer service during all window transactions.
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Uses current technology to obtain customer credit information, field incoming calls, and coordinate work with fellow employees.
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Maintains bank balance, keeps work area clean and supplies stocked.
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Completes any required paperwork accurately and efficiently.
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Customer facing transactions such as:
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Fronting Money, and Safekeeping transactions
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Currency exchanges
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Cashing checks
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Credit card cash advances
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Ticket related transactions
- Balances specific assigned areas with accuracy.
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Adheres to all Internal Controls, Standard Operating Procedures, Virginia Lottery regulations, and AML/Title 31 regulations.
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Cleans and sanitizes work and public spaces.
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Other duties as assigned.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
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High School diploma or equivalent required.
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Prior cashier or teller experience preferred.
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Good arithmetic skills preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
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Must obtain and maintain all licenses/certifications per Federal law, State law, and Virginia Lottery.
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Must successfully pass background check.
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Must maintain strict confidentiality relative to financial data and casino policies.
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Must successfully pass drug screening.
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Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
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Must be twenty-one (21) years of age.
KNOWLEDGE OF:
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Computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
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Basic math skills.
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10-Key calculator.
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Prior cashier or teller experience strongly preferred.
ABILITY TO:
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Be flexible to work varying shifts and time schedules as needed.
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Work in an environment subject to varying crowds and noise levels depending on guest volume.
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Communicate effectively with outside contacts and all levels of team members.
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Review, comprehend, analyze, and assimilate reports and information generated on/by computers and other necessary documentation.
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Obtain and maintain all appropriate licenses/certifications per Federal, State, and Gaming regulations.
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Balance bank at end of shift.
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Identify and accurately cash different denominations of cash currency, checks, etc.
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Stand for 100% of a shift in a noisy environment.
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Lift based on assigned areas.
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Push/Pull a cash cart weighing approximately 255lbs a minimum of 49 feet.
