This position coordinates care between patients, families, physicians, home health agencies, and other care providers so that our customers will receive high-quality cost-effective health and hospital services. Performs other duties as assigned.
- Bachelor Degree in Nursing from an accredited university -OR-
- Associate's Degree in Nursing from an accredited university and 2 years' Case Management experience.
- Current Indiana Registered Nurse License.
- Three (3) years of recent nursing experience in an acute hospital or related setting.
- BLS certification or must obtain during Orientation and prior to reporting to department.
Preferred Job Requirements
- Certification in Case Management is preferred. Certification can be either Commission for Case Management Certification (CCMC) or American Case Management Association (ACMA)
Skills / Knowledge / Abilities
- Ability to read, write, and follow directions.
- Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
- Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
- Highly developed computer skills to include proficiency with Microsoft Office and the ability to learn and proficiently perform computer applications related to department operations and job function.
- Strong customer service skills.
- Analytical and statistical skills to comprehend and analyze healthcare data and reports.
- Strong organizational skills in order to manage multiple issues simultaneously combined with the ability to effectively prioritize work flow.
- Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties.
- Mostly works in typical office environment.
- Occasionally visits clinical environment with risk of exposure to blood, body fluid or other potentially infectious materials.
- May be at risk for electrical hazards or hazardous materials.
- Works with protected health information.
- Ability to work extended hours, holidays or weekends based on the needs of the department.
Physical and Mental Activities, Tools and Equipment
- Use of computer and other standard office equipment.
- Extreme concentration and attention to detail.
- Lifts standard office supplies and equipment.
- Requires lifting, pushing, pulling, walking sitting, reaching, bending, kneeling or stooping to perform duties in a safe manner.
Equal Opportunity Employer
Marion Health is a smoke-free environment.
Location: Marion Health · QI / Care Continuum
Schedule: Full Time, Days
