Intake Manager demonstrates working knowledge of intake process for Residential Treatment Center and Community Based Services admissions according to Facility approved policies and procedures. Demonstrates working knowledge of intake process for emergency placement admissions according to Facility approved policies and procedures.
The Intake Coordinator demonstrates working knowledge of various funding sources, CSA/FAPT,IACCT process and financial verification according to Facility approved policies and procedures. Demonstrates working knowledge of transfers between emergency placement and PRTF admission process according to Facility approved policies and procedures. Demonstrates ability to track daily census, document admission/discharge information and present to the clinical team for approval. Demonstrates ability to provide summary management reports as required by the Facility on a monthly, quarterly, and annual basis. Demonstrates the ability to review medical records and submit documents to Magellan for Medicaid consideration.
Ensure compliance with all regulatory and accrediting agencies. Maintains strict confidentiality and privacy of residents’ and employees’ personally identifiable health information in accordance with HIPAA privacy rules and facility policies. Meets mandatory staff development requirements of Fire/Safety, Infection Control, and Human Rights.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
- Must possess ability to communicate directly and effectively with physicians, referral sources, diverse resident population, families and all levels of staff.
- Must possess ability to complete all assignments, reports, and paperwork in a timely manner and according to facility standards and established practices.
- Must maintain a high degree of confidentiality, display maturity, and react to situations with flexibility, diplomacy, and tactfulness.
- Must possess the ability to apply rules, expectations, phase/level systems, and behavior interventions.
- Knowledge of delivery of medical social services in varied healthcare settings.
- Excellent human relations and communication skills with demonstrated problem-solving ability.
- Knowledge/experience in program development.
- Demonstrated knowledge and skills necessary to provide care appropriate to population served: adolescents 11 to 17 years of age.
- Microsoft Office Applications/Software
Requirements:
- Master's degree in Healthcare Administration, Social Work, Psychology, Human Services, Nursing, or a related field preferred.
- Equivalent combination of education and relevant experience may be considered.
- Minimum of 6 months and above of experience in behavioral health, psychiatric residential treatment, healthcare admissions, case management, or intake coordination.
- Previous experience with Psychiatric Residential Treatment Facility (PRTF) admissions and Community-Based Services preferred.
- Experience with emergency placement admissions and transfer processes preferred.
- Knowledge of Medicaid eligibility determination and utilization review processes.
- Experience working with referral sources, hospitals, community agencies, and managed care organizations preferred.
Pay: From $65,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have a Bachelors degree?
- Do you have a North Carolina drivers license?
- Do you have a minimum of 1 year of experience and above experience in a residential treatment center?
Work Location: In person
