U.S. Delivery Station Launch & Operations Manager
Location: Los Angeles, CA + Frequent Travel Across the U.S.
Primary Market: United States
Canada expansion opportunities may be available in the future.
About the Position
We are looking for an experienced and highly motivated Delivery Station Launch & Operations Manager to support the expansion of our delivery operations across the United States.
This is not a traditional office-based operations position.
Your primary responsibility will be to travel to new markets and launch new delivery stations from the ground up. You will recruit and build a local driver team, establish daily operations, and stabilize the station before moving on to the next market.
A typical new station launch may require approximately one month on-site, depending on operational needs.
Once a station is operating smoothly and the local team is stable, you will move on to the next new station.
Key Responsibilities
- Launch new delivery stations in different U.S. cities and states
- Recruit, interview and onboard local delivery drivers
- Recruit both English-speaking and Chinese-speaking candidates as needed
- Train drivers and establish daily operating procedures
- Manage driver scheduling, attendance and performance
- Coordinate routes, staffing and daily parcel volume
- Monitor daily delivery progress and resolve operational issues
- Handle driver shortages, call-outs and other unexpected situations
- Build and maintain a reliable local delivery team
- Establish efficient station management and communication processes
- Take ownership of each new station until operations are stable
- Support additional station launches as the company continues to expand
Qualifications
- Fluent in both English and Chinese (Mandarin)
- Must be able to communicate, recruit, interview and manage drivers independently in English
- Previous experience in last-mile delivery, courier operations, DSP operations, logistics or transportation is strongly preferred
- Driver recruiting and team management experience preferred
- Strong communication, leadership and problem-solving skills
- Responsible, dependable and highly execution-oriented
- Able to work under pressure during new station launches
- Willing and able to travel frequently between different U.S. cities and states
- Must be comfortable working hands-on during the early stages of a new operation
- Must be committed to seeing each assigned station through to stable operation
- Candidates currently located in the United States are preferred
- Qualified candidates from Canada may also be considered, subject to applicable U.S. work authorization requirements
Travel Expenses
Approved business travel expenses related to new station launches will be covered by the company, including:
- Airfare
- Accommodation
- Local transportation
- Other reasonable business travel expenses
Compensation & Growth
Compensation may include:
Base Compensation + New Station Launch Incentives + Ongoing Performance-Based Station Incentives
This position offers a unique long-term growth opportunity.
After successfully launching and stabilizing a new station, you may continue to receive performance-based incentives related to that station according to the company's compensation structure.
The more successful stations you help build, the greater your long-term earning potential.
As our U.S. delivery network continues to grow, strong performers will have opportunities to take on broader regional and multi-station operations responsibilities.
Our current expansion focus is primarily in the United States, with potential opportunities to support future expansion in Canada.
We are looking for someone who understands delivery operations, knows how to build and manage teams, can solve problems in the field, and wants to grow with the company for the long term.
Thank you for your interest in the U.S. Delivery Station Launch & Operations Manager position.
If you are interested in this opportunity and would like to learn more about the position, compensation structure, travel arrangements, and day-to-day responsibilities, please contact me directly:
WeChat: QuietDaysCA
WhatsApp: +1 416-356-8469
We look forward to speaking with you!
Pay: $30.00 - $50.00 per hour
Work Location: In person
