Medical Assistants for Foot and Ankle Surgical Practice
Foot and Ankle Surgical practice in Hilo, Hawaii seeking Medical Assistants for back-office and reception work.
This comprehensive foot and ankle surgical practice utilizes modern technology to optimize the clinical care of patients. We offer non-surgical, conservative treatments to advanced reconstructive foot and ankle surgery.
We treat the full spectrum of patients from pediatrics, and athletes to elderly.
We offer limb salvage, bunion surgery, flatfoot surgery, trauma surgery, Diabetic foot care, pediatric care, orthotics, braces, etc.
As a patient-centric practice, we're seeking committed, high-energy individuals who are interested in providing excellent quality care to our patients. Improve patient's lives while working with a dynamic team.
Qualifications:
- Must currently live in Hawaii. Please do not apply if you do not live in Hawaii.
- High school diploma or above
- Excellent oral and written communication skills when dealing with patients, coworkers, and the public. Presents the practice in a positive light to all customers, patients, vendors, and business associates.
- Excellent Customer Service and interpersonal skills. Demonstrates a positive and friendly attitude towards all patients, coworkers, vendors, and business associates.
- Computer skills: Microsoft word, Excel, Windows, e-mail
- At least, 2 years of medical /office experience preferred
- Knowledge of medical terminology preferred
- Knowledge of insurance, co-pays, deductibles preferred
- Knowledge and application of HIPPA and patient privacy guidelines.
- Ability to follow detailed instructions as directed by the physician owner in the care of all patients. Pays attention to detail.
- Demonstrates interest in improving the lives of our patients; people-oriented; understanding of the challenges of disabled patients
- All medical assistants will be cross-trained to perform a variety of clinical and administrative tasks. Willingness to invest time and commitment to learning skill sets and continued professional growth.
- Ability to work in a fast pace, dynamic, changing environment. Understands protocols may change at any time in order to evolve and expand the business. Provides feedback on how to improve patient care protocols and business development at all times.
- Strong sense of duty to improve the lives of others. Interested in helping people overcome their medical issues: Sensitive to disabled people and their challenges;
- Attention to detail. Monitors own accuracy, efficiency, detail, and quality.
- Ability to read, write and speak English fluently and professionally.
- Provides positive feedback to other team members and the practice. Promotes practice efficiency, quality, professionalism, and business development.
- Team-oriented. Assists other team members at all times; works and communicates effectively with other team members. Willingness to help other team members, patients, business associates, and vendors.
- Ability to collect and analyze information; resolve problems effectively; provides positive feedback to team members and the practice in the interest of business development.
- Conflict resolution skills when dealing with upset or problematic patients; ability to handle stress and deadlines.
- Time management skills: the ability to plan and prioritize work tasks to promote efficiency and quality. Meets deadlines.
- Works well under pressure and stress: ability to handle interruptions, delays, and unexpected events, as well as difficult or time-consuming patients. Demonstrate resilience.
- Demonstrates a positive, friendly attitude towards the patients, vendors, and business associates to expand the business.
- Must have strong interpersonal skills, be mentally adaptable, and flexible in dealing with a variety of personality types and the public.
- Able to handle high stress environment
Medical Assistants Duties:
- Greeting, rooming, Preparing patients to see the doctor; Ensuring proper follow-up of patients. Scheduling patients as needed.
- Triaging emergency and urgent patients.
- Obtaining medical histories. Performing medication reconciliation; prepping patient and presenting the case to the doctor
- Performing advanced wound care and procedures: setup procedures, injections, ultrasound. Perform wound care dressing changes.
- Fracture care: cast placement and removal
- Pre-surgical care of patients: obtaining consent documentation; explaining post-surgical instructions, electronically sending medication to pharmacies; measuring and fitting for crutches, camboots, ankle braces, night splints and other items.
- Post-surgical care of patients including wound care and dressing changes, suture removal, placing casts and other devices; wound VAC placement and removal.
- Procedure set-up of local and steroid injections, ultrasound, wound debridement trays, stem cell grafts
- Diabetic shoe scanning with 3 D scanner; orthotic scanning; brace scanning. Fitting patients with devices and ensuring all documentation is completed.
- Entering ICD10 and CPT codes into EHR for billing and coding.
- Preparing consent forms, durable medical equipment forms; and patient education forms
- Calling prescriptions into pharmacies. Verifying and reconciling medications.
- Participating in patient education via reviewing forms, demonstration of techniques, and patient education handouts.
- obtaining authorizations from insurance companies.
- Answering patient questions and concerns in a detailed, thorough and complete manner. Answering patient phone calls in a timely manner.
- Administrative tasks to include the following: Faxing, copying, scheduling patients for appointments, authorization of DME products with insurance.
- Cleaning, autoclaving, sterilization of instruments.
- Maintaining a clean office environment through sanitation and cleaning.
Other requirements:
All candidates must pass drug testing, background check, employment and reference check.
Candidates must sign Business Non-Disclosure Agreement, Non-smoking policy, dress code, and Non-disclosure/HIPPA Privacy Agreements.
Overtime hours may be required, as needed, to ensure all patients are properly cared for. Patient care and excellence is our top priority.
Hourly Wage and Benefits:
Hourly wage is negotiable and commensurate upon experience
Benefits include the following:
- Medical, Vision, Dental, Chiropractic insurance - Employer Paid
- Short term Disability - Employer paid
- Guaranteed Standard Long Term Disability Insurance - Employer Paid
- Life Insurance - $430,000 - Employer paid
- Accidental Death and Dismemberment Insurance - $600,000 - Employer Paid
- AFLAC Supplemental insurance: Critical illness care, long term care, accident insurance, hospital confinement and indemnity insurance, cancer care, short term disability
- Long term care insurance
- 401 K
- Flexible spending account
- Student Loan Asisstance
- Pretax transportation plan
- Employee Assistance Program
- Paid designated holidays
- Paid birthday
- Paid vacation - after time requirements met.
- Individualized, performance-based bonuses.
- Referral program bonuses
- Paid monthly staff dinner meetings and perks
- $25.00 Gym membership discount
- Healthy Living Coaching for fitness, nutrition, stress, and sleep
Of note, this is a position that requires dedication, commitment, and willingness to learn.
Working hours are typically 8:30am - 5 pm.
May require weekends occasionally, although physician-owner prefers to have weekends and holidays off.
Please submit resume and cover letter explaining your interest in this position.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Profit sharing
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness program
Medical Specialty:
Work Location: In person
