GENERAL SUMMARY OF DUTIES: The Medical Assistant II provides advanced clinical and administrative support to healthcare providers and patients. This role involves a combination of patient care, administrative duties, and the management of complex tasks in the medical office or clinical setting.
SUPERVISION EXERCISED: None
ESSENTIAL FUNCTIONS:
Clinical Support:
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Assist in the preparation and examination of patients, including taking vital signs (blood pressure, pulse, temperature, weight).
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Administer medications or injections as prescribed by the physician.
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Prepare and manage medical equipment and instruments.
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Prepare and maintain patient records, ensuring all data is accurate and up to date.
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Sterilize and disinfect medical instruments and equipment.
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Assist in minor surgeries or procedures, maintaining sterile techniques.
Administrative Duties:
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Schedule patient appointments, manage patient flow, and coordinate with other healthcare providers.
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Handle medical billing and coding tasks, ensuring compliance with insurance requirements.
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Verify patient insurance details and obtain necessary pre-authorization for treatments or procedures.
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Process patient intake forms and ensure accurate medical records.
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Provide patient education regarding treatment plans, procedures, and medications.
Patient Communication:
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Communicate effectively with patients regarding appointments, test results, and follow-up care.
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Address patient inquiries, providing information on health services and assisting with any concerns.
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Ensure patient confidentiality and privacy in compliance with HIPAA regulations.
Quality Assurance and Compliance:
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Maintain and ensure compliance with health regulations, safety protocols, and the standards of the healthcare facility.
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Participate in quality improvement initiatives to enhance patient care.
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Perform JCAHO and OSHA related duties as assigned
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Other duties as assigned by the Clinic Site Manager
EDUCATION/EXPERIENCE:
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High school diploma or equivalent or an AA Degree.
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Requires 3-5 years of experience as a Medical Assistant.
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Certification as a Medical Assistant from an accredited MA Program with phlebotomy being a part of the program (CMA or equivalent) preferred.
QUALIFICATIONS:
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Strong knowledge of clinical procedures, medical terminology, and patient care practices.
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Proficiency in medical software, office equipment, and electronic health records (EHR).
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Excellent communication skills, both verbal and written.
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Ability to work in a fast-paced environment, handle multiple priorities, and work effectively in a team.
CERTIFICATES, LICENSES, REGISTRATIONS: Candidate must be a Medical Assistant. All candidates will be required to submit to a criminal
background check and screening as part of pre-employment.
