Overview:
Baylor Scott & White Institute for Rehabilitation
Murphy, TX
Patient Service Specialist (PSS) - Float
Hours: vary between Monday - Friday 7am - 7pm
Per Diem
(As Needed)
*Candidate will be required to travel to multiple outpatient clinics*
Areas of coverage:
Royse City, Terrell, Rockwall, Sachse, Mesquite, Garland, Murphy, Wylie
Responsibilities:
Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties.
- Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
- Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
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Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
- Collects towards patient responsibility at each visit.
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Scan and maintain medical documents.
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Reconciles and posts charges daily and other reporting to ensure clean claim processing.
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Responds to all request for information from patients, other department and physicians.
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Maintains office, orders supplies and manages mail.
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Willingness to adjust schedule to center needs.
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Travels Attends all mandatory meetings and in-service education programs.
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Travels to non-home location center or other site for coverage when necessary.
Qualifications:
- HS diploma or GED is required
Preferred Experience
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Customer service experience
- Knowledge of insurance verification
- Healthcare, medical, or dental office administration
#BSWIR-Outpatient
Additional Data:
Equal Opportunity Employer including Disabled/Veterans
#BSWIR-Outpatient
