Restaurant Manager
Location: Fairfield, CT
Reports to: Owner / General Manager / Director of Operations
Employment type: Full-time
Compensation: $1,200 per week salary, plus monthly and quarterly bonuses
About Us
Swift Fresh Market is a fast-casual restaurant serving Burgers/Fried Chicken/Rice Bowls in Fairfield, CT. We're known for best premium burgers, and we're looking for a hands-on leader who cares as much about the guest experience as we do.
The Role
The Restaurant Manager oversees day-to-day operations, leads the front-of-house and back-of-house teams, and is accountable for service quality, financial performance, and a positive workplace culture. This is a floor-present role: you'll be in the dining room during service, not behind a desk.
Responsibilities:
Operations:
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Manage daily operations including opening, closing, and shift handovers.
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Ensure compliance with health, safety, and food-handling regulations.
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Maintain cleanliness, organization, and proper maintenance of the facility and equipment.
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Oversee reservations, seating flow, and wait-time management during peak periods.
Team Leadership:
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Recruit, hire, train, and schedule front-of-house and kitchen staff.
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Coach and develop team members; conduct performance reviews and address issues promptly.
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Lead pre-shift meetings and set clear service standards.
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Foster a respectful, collaborative, and accountable team culture.
Guest Experience:
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Greet guests, check on tables, and resolve complaints quickly and graciously.
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Monitor food quality, presentation, and consistency alongside the kitchen lead.
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Respond to online reviews and guest feedback; implement improvements.
Financial Management:
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Manage labor costs, scheduling efficiency, and overtime.
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Oversee inventory, ordering, and vendor relationships to control food costs.
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Track daily sales, cash handling, and deposits; prepare weekly and monthly reports.
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Contribute to budgeting, forecasting, and promotional planning.
Qualifications:
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3+ years of restaurant management or supervisory experience (full-service preferred).
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Strong leadership and communication skills with the ability to stay calm under pressure.
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Working knowledge of P&L statements, labor and food cost controls, and inventory systems.
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Familiarity with POS systems (e.g., Toast, Square, Aloha) and scheduling software.
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Serve Safe Manager certification.
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Availability to work evenings, weekends, and holidays.
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Ability to stand for extended periods and lift up to 50lbs.
Nice to have:
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Experience opening a new location or leading a team through growth.
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Bilingual (English/Spanish).
What We Offer:
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$1,200 per week salary plus monthly and quarterly performance bonuses.
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One week of paid vacation per year.
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Free meals during shifts.
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Opportunities for advancement within the company.
