At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.
Job Title: Spa Massage Therapist
Salary: $60 - $80/hr, average between base pay/commission/gratuities
Status: Part-time/Full-time and Oncall
Shift: Days, Swings
Other Compensation: Hourly rate + tips + 25% service commission + 10% sales commission on any product sold.
Monarch Casino Resort Spa in Black Hawk, Colorado sits 45-minutes west of downtown Denver. Rated by AAA as a Four Diamond resort, Monarch is in the top five percent of the nearly 31,000 properties approved by AAA who achieve this designation. Boasting 23-floors filled with 516-luxurious guest rooms and suites, five distinct restaurants, and over 40,000 square feet of gaming featuring 3,000 slot machines and over 45-table games. Spa Monarch carries the #1 Hotel Spa rating from USA Today’s Readers' Choice Awards. Monarch Chophouse carries OpenTable’s Diner’s Choice Award along with the Wine Spectator Award of Excellence. An award shared by Bistro Mariposa for both 2024 and 2025.
As part of a family-owned business, we are committed to providing excellence in every guest experience. From exceptional gaming, exquisite dining, unique and indulgent spa experiences, and a warm welcoming acknowledgement every time you step through our doors. Our focus is on maintaining lasting relationships with our guests and our community, ensuring that every interaction is warm, and welcoming.
Responsibilities:
The Massage Therapist will perform Swedish Massage, Deep Tissue Massage, Prenatal Massage, and Body Wraps – plus several specialized treatments unique to Spa Monarch.
Adhering to appointments in a timely manner by monitoring the time schedule.
Welcoming clients in a warm, friendly manner, accompanying them to and from treatment rooms, and thanking them sincerely on departure.
Engaging and conversing with clients during sessions on topics relating to their interests.
Maintaining product knowledge to promote and sell spa and salon services and retail products.
Caring for linens and replacing them between sessions.
Ceasing treatment and informing the supervisor in the event of inappropriate guest behavior.
Maintaining the organization of all treatment areas.
Qualifications:
Minimum 2 years of prior experience serving in a spa/salon facility. Preferably experience in a high-end spa/salon.
Proficient in performing all applicable treatments.
Excellent verbal and written communication skills.
Outstanding people skills and a warm, friendly manner.
Ability to stand for extended periods and to lift 50 pounds.
Ability to maintain client confidentiality.
Experience in advanced massage techniques and demonstrated ability to learn new massage techniques.
Must be currently licensed by the Colorado State Board of Massage Therapists.
Benefits:
Enhanced health, dental, and vision insurance, along with a flexible spending account.
Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
Growth opportunities available within department/company.
Access the team dining hall with one free hot meal per shift.
Company-matched 401k.
Paid time off and six observed holidays
Team Member Hotel, Retail, and Spa Discounts
Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!
An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
An estimated salary for this position would be:
We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.
