JOB DESCRIPTION
We are seeking a detail-oriented and outgoing technician to join our team. This individual will be responsible for the collection and processing of fingerprint data for background checks for employment, certification, licensing, and other verification purposes. The ideal candidate will possess strong technical skills, attention to detail, and a commitment to maintaining the highest standards of accuracy and confidentiality.
RESPONSIBILITIES
- Perform fingerprinting services for individuals requiring background checks, licensing, or other official purposes
- Utilize electronic fingerprinting systems for data entry and processing
- Maintain confidentiality and security of all fingerprint records
- Ensure accuracy and quality of fingerprint images captured
- Assist clients with inquiries related to fingerprinting procedures
- Troubleshoot and resolve issues related to fingerprinting and software, ensuring minimal downtime
- Maintain cleanliness and organization of fingerprinting equipment and work area
ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES
- Exceptional attention to detail for proofreading fingerprint records
- Ability to handle sensitive information with discretion and integrity
- Strong time management skills to meet appointment schedules efficiently
- Excellent communication and interpersonal skills
- Adaptability and willingness to cross-train in other areas as needed
- Ability to establish and maintain effective working relationships
- Proficiency in the following computer skills: typing speed and accuracy (ability to enter information quickly and accurately), office software (experience with word processors (e.g., Microsoft Word), spreadsheets (e.g., Excel), and presentation software (e.g., PowerPoint), data entry and management (skills in inputting, organizing, and managing data efficiently), internet research (ability to effectively navigate the web and evaluate sources for information), and email communication (proficiency in using email platforms for professional correspondence.)
REQUIRED HOURS
WORKING CONDITIONS
- Exposure to confidential and sensitive information
- Must be willing to undergo background checks and maintain confidentiality
TRAINING
- In-house training provided
EDUCATION
- High school or equivalent (required)
LANGUAGE
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
