Department: Finance & Accounting
Reports To: Accounting Supervisor
Employment Type: Full-Time
Position Summary
The Staff Accountant – Accounts Receivable & Billing is responsible for managing the company’s end-to-end customer invoicing, billing accuracy, collections, and cash application processes. This role ensures that all customer charges are billed correctly and on time, supports revenue recognition, and helps optimize cash flow. The ideal candidate is highly detail-oriented, process-driven, and experienced in ERP-driven billing environments.
Key Responsibilities
Billing & Invoicing Operations (Primary Focus)
- Generate, review, and distribute accurate customer invoices in accordance with contracts, pricing agreements, and service terms within NetSuite
- Manage complicated billing scenarios such as recurring, deferred billing, prepaids/advances, milestone-based and project-based billing arrangements
- Coordinate with other key functions (Sales, Operations, and Service) to ensure timely processing, resolve discrepancies, and drive cash conversion cycle
Accounts Receivable Operations
- Maintain accurate customer account records and aging reports
- Reconcile AR subledger to the general ledger
- Facilitate cash reconciliation process including application of customer payments (ACH, wire, credit card, checks) within NetSuite
- Conduct customer outreach as needed and minimize overdues
Reporting & Analysis
- Prepare AR aging, billing backlog, and unbilled revenue reports
- Track billing accuracy and cycle time metrics
- Analyze billing variances and trends
Month-End & Audit Support
- Support month-end close related to billing and AR including
- Maintain audit-ready billing documentation
Process Improvement & Systems
- Maintain billing procedures and documentation
- Identify automation opportunities within NetSuite
- Assist with ERP enhancements, saved searches, and reporting improvements
Qualifications
Education & Experience
- 2+ years of experience in billing and accounts receivable
- Experience in a service-based or contract-based billing environment preferred
Technical Skills
- NetSuite experience is strongly preferred (ERP billing, AR, and reporting functions)
- Strong understanding of AR workflows within an ERP system
- Advanced Excel skills (XLOOKUP, Pivot Tables, formulas)
- Experience with payment platforms or customer portals a plus
Core Competencies
- Exceptional attention to detail
- Strong organizational and documentation skills
- Excellent written and verbal communication
- Ability to manage multiple billing deadlines
- Customer-focused and solution-oriented
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- NetSuite: 3 years (Preferred)
Work Location: In person
Pay: $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- NetSuite: 1 year (Preferred)
- Billing & Invoicing Operations: 1 year (Preferred)
- Accounts receivable: 1 year (Preferred)
Work Location: In person
