Thrift Store Cashier and Donation Sorter | Part-Time
Location: Soddy Daisy (10161 Dayton Pike, Soddy-Daisy, TN 37379)
Schedule: Part-Time | Monday – Saturday | 23-25 Hours a Week
Pay: $15.00 per hour | Non-Exempt
Who We Are: Since 1924, the Northside Neighborhood House has focused on empowering residents north of the Tennessee River to create thriving communities across northern Hamilton County. Our Thrift Stores play a critical role in supporting this mission by providing affordable clothing and household items to our community and generating revenue to fund our programs and services. As part of our Thrift Store team, you’ll work alongside a passionate group committed to providing excellent customer service while supporting the community.
Position Summary: The Thrift Store Cashier and Donation Sorter is a key player in ensuring a positive shopping experience for our customers. You’ll operate the cash register, assist customers, maintain an orderly sales floor, and help sort and process donations. Our store is constantly buzzing with community donations, so we need someone who thrives in a dynamic environment, thinks quickly on their feet, and can prioritize effectively while working in a sea of boxes and bags. Whether you are running the register or sorting through incoming treasures, your speed, adaptability, and keen eye keep our store operating smoothly and directly fund NNH's mission.
Why You’ll Love Working Here:
- Impact: Directly support NNH’s mission by helping fund critical programs and services.
- Collaboration: Be part of a supportive, mission-driven team that values relationships and teamwork.
- Community: Be a key part of an organization that’s been serving Hamilton County for over a century.
What You’ll Do:
- Receive, inspect, and sort high volumes of incoming donations in a fast-paced environment.
- Evaluate items to select high-quality goods for the sales floor, route recyclable materials appropriately, and discard unusable items.
- Keep processing areas organized and moving—getting popular items priced, tagged, and out onto the floor quickly to maximize sales.
- Adapt seamlessly between donor drop-offs, backroom sorting, and floor restocking based on immediate store traffic and volume spikes.
- Process cash, card, and digital transactions quickly and accurately while keeping check-out lines moving smoothly.
- Greet shoppers and donors with warmth, patience, and enthusiasm, offering assistance and answering questions.
- Help maintain an organized, attractive sales floor by straightening displays, color-coding racks, and restocking fresh merchandise.
- Monitor register and entry areas to ensure a safe environment, moving recyclables, donations, and trash as needed.
What You Bring to the Table:
- High school diploma or equivalent
- At least 1 year of cashier experience
- Previous customer service experience
- Ability to communicate calmly and clearly with diverse groups of people
- Patience and empathy when working with people from all socio-economic backgrounds
- Ability to take initiative, work independently, and notice tasks that need to be done
- Ability to handle cash accurately and navigate POS systems comfortably.
- Willingness to work cooperatively with all agency staff
- Commitment to NNH’s mission and values: Relationships, Accountability, Respect, Collaboration, and Passion
Physical Requirements:
- Able to stand for long periods (up to 6-8 hours per shift)
- Able to stoop, bend, lift, push, and pull up to—and sometimes over—50 pounds
- Frequent, near-constant movement of arms and legs (sorting, lifting, carrying boxes/bags)
- Hand/finger dexterity to grip bags, boxes, hangers, tags, and forms of payment.
- Comfort working around pre-owned items that may contain dust or mold
- Vision and hearing necessary to operate POS systems, assess donor goods, and engage with shoppers
Equipment/Technology:
- Must be able to use a computer and point-of-sale (POS) systems
- Ability to learn and adapt to new software
Work Schedule:
- 23-25 hours per week, Monday through Saturday (Store shifts scheduled between 9:30 AM – 6:15 PM).
- Schedules are prepared monthly and provided at least one week in advance
While this is a part-time role, you'll enjoy:
- Access to employee wellness initiatives
- EAP
- TextCare
- PTO
- Sick Leave
- Holiday Pay
Northside Neighborhood House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Shift:
Application Question(s):
- Are you available to work during store operating hours Mon-Sat from 10-6? And work at least 2-3 Saturdays per month?
- This is a part-time role, about 23-25 hours per week. Are you looking for part-time work?
Work Location: In person
