Medical Assistant – Concierge Primary Care, Phlebotomy and Procedures
Pay: $20.00–$24.00 per hour
Work Location: Bonita Springs, Florida, with occasional local travel based on patient-care needs
Work Arrangement: On-site
Schedule: Part-time or full-time hours may be available depending on practice needs and candidate availability
About Our Practice
We are a growing physician-led primary care and concierge medical practice serving patients in our clinic, concierge setting, and select assisted living and skilled nursing communities.
Our practice focuses on attentive, relationship-based medical care, longevity medicine, wellness, aesthetics, and advanced procedures. Services include PRP, microneedling, specialty laboratory testing, chronic-care support, and personalized wellness programs.
We value excellent patient care, teamwork, integrity, clear communication, reliability, and careful attention to detail.
Position Overview
We are seeking a highly organized, dependable, and compassionate Medical Assistant who enjoys both hands-on clinical work and high-touch patient service.
This is a varied position that goes beyond basic rooming. The Medical Assistant will help support clinical visits, blood draws, specialty laboratory testing, procedures, patient communication, care coordination, and selected front-office workflows.
The right candidate will be comfortable following written protocols, accurately documenting information, carefully handling specimens, learning new procedures, and creating a warm and polished experience for every patient.
Clinical Responsibilities
- Welcome and room patients efficiently and professionally.
- Obtain and accurately document vital signs.
- Review and update medication lists, allergies, medical histories, and current patient concerns.
- Prepare examination and procedure rooms before each visit.
- Perform venipuncture and assist with blood draws.
- Accurately label, process, package, and prepare specimens for laboratory pickup or shipment.
- Assist with specialty laboratory kits and specimen-collection instructions.
- Prepare patients, rooms, equipment, and supplies for procedures.
- Assist the provider with PRP, microneedling, aesthetics, wellness treatments, and other office-based procedures.
- Document procedure-related information as directed by the provider.
- Follow infection-control, sharps-safety, clean-technique, and sterile-technique protocols.
- Clean and reset examination and procedure rooms between patients.
- Monitor clinical supplies, laboratory kits, expiration dates, and inventory levels.
- Track laboratory results, forms, orders, and assigned patient follow-up tasks.
- Promptly communicate clinical questions or concerns to the appropriate medical provider.
- Occasionally support clinical workflows at local assisted living or skilled nursing facilities, depending on practice needs.
Concierge Patient Service and Care Coordination
- Greet patients warmly and create a calm, professional office experience.
- Assist with patient check-in and check-out.
- Schedule appointments, procedures, laboratory visits, and follow-up care.
- Reinforce provider instructions and help patients understand their next administrative steps.
- Coordinate records, testing, referrals, and follow-up items under the direction of the clinical team.
- Communicate clearly and compassionately with patients and family members by telephone, email, portal message, and in person.
- Respond to routine patient questions within the Medical Assistant’s role and promptly route clinical questions to a provider.
- Help maintain timely, attentive, and personalized service for concierge patients.
- Communicate effectively with physicians, advanced practice providers, staff members, pharmacies, laboratories, and senior-living facility teams.
Administrative and Technology Responsibilities
- Enter accurate and timely information into the electronic medical record.
- Scan, upload, label, and organize incoming medical records and forms.
- Maintain accurate patient demographics and other assigned information.
- Use electronic scheduling, timekeeping, and task-management systems consistently.
- Use Google Workspace applications, including Gmail, Google Calendar, Google Drive, Google Docs, and Google Chat.
- Monitor assigned messages and task lists throughout the workday.
- Assist with chronic-care management, transitional-care outreach, and other patient follow-up programs when needed.
- Maintain patient confidentiality and comply with HIPAA requirements.
- Follow written protocols, checklists, and office workflows.
- Help keep the clinical and administrative areas clean, stocked, and organized.
Ideal Candidate
We are looking for someone who is:
- Reliable, punctual, and consistent.
- Honest, sincere, and trustworthy.
- Highly organized and attentive to detail.
- Careful with specimen labels, laboratory kits, documentation, and patient information.
- Warm, patient, and polished when communicating with patients.
- Comfortable working closely with older adults and their families.
- Able to multitask while maintaining accuracy.
- Proactive about completing tasks and closing communication loops.
- Comfortable following written protocols and checklists.
- Able to accept feedback professionally and apply it quickly.
- Willing to help coworkers and contribute to a collaborative team.
- Interested in primary care, concierge medicine, longevity, wellness, aesthetics, and advanced procedures.
- Comfortable learning new clinical technologies and workflows.
- Calm and professional when priorities or schedules change.
Qualifications
- High school diploma or equivalent required.
- Completion of a Medical Assistant program, active MA certification, or relevant hands-on medical-assisting experience preferred.
- Recent Medical Assistant graduates with strong clinical skills are encouraged to apply.
- Venipuncture and blood-draw experience strongly preferred.
- Strong computer skills and the ability to learn new systems.
- Experience with an electronic medical record system preferred.
- Strong verbal and written communication skills.
- Demonstrated attention to detail.
- Ability to follow clinical protocols and checklists consistently.
- CPR/BLS certification preferred or willingness to obtain certification.
- Reliable transportation and willingness to travel locally when required.
- Ability to maintain dependable on-site attendance.
Preferred Experience
Experience in one or more of the following areas is helpful but not required:
- Primary care or internal medicine
- Geriatric medicine
- Concierge or membership-based medicine
- Assisted living or skilled nursing facilities
- Phlebotomy and specimen processing
- Specialty laboratory-kit preparation
- PRP preparation and procedure assistance
- Aesthetic or dermatology procedures
- Microneedling
- Botox or injectable-procedure assistance
- Medical office scheduling and care coordination
- Chronic-care management or patient outreach
- EMR documentation
- High-end hospitality or patient service
Training and Performance Expectations
Practice-specific training will be provided. During onboarding, the employee will receive instruction on our clinical workflows, procedures, technology platforms, documentation standards, laboratory protocols, and concierge-service expectations.
Competency will be assessed in areas such as:
- Patient rooming and check-in workflow
- Accurate vital signs
- Medication and allergy reconciliation
- Blood-draw technique
- Specimen labeling and processing
- EMR documentation
- Infection-control and sharps-safety practices
- Following written protocols and checklists
- Patient communication
- Organization and task follow-through
- Professionalism, teamwork, and reliability
Independent responsibilities will increase as the employee demonstrates competency, consistency, and sound judgment.
Compensation and Growth
Compensation: $20.00–$24.00 per hour
Starting pay will be based on relevant experience, certification, blood-draw proficiency, procedure experience, communication skills, technology proficiency, and demonstrated ability to work independently.
Opportunities for compensation growth and expanded responsibilities may be available for employees who consistently demonstrate:
- Excellent clinical accuracy
- Dependable attendance
- Strong patient service
- Independent task management
- Accurate laboratory and procedure workflows
- Effective teamwork
- Leadership potential
We are looking for someone who wants to grow with the practice and become a trusted, long-term member of the patient-care team.
Pay: $21.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Application Question(s):
- Are you a student or will be attending school in the next 6 months?
- Where do you live?
- Can you work between the hours of 9 a - 6 p?
- One a scale of 10 (10 highest), how would you rate your blood drawing skills?
Experience:
Work Location: In person
