Job Summary: The Business Development Manager is responsible for acquiring new customers and generating revenue through growth with existing customers by identifying the customers’ needs and matching ACS’s service and products.
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Serve as the lead point of contact for all customer account management matters.
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Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
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Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
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Clearly communicate the progress of monthly/quarterly/annual initiatives to internal and external stakeholders.
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Assist with challenging client requests or issue escalations as needed.
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Collaborate with sales team to identify and grow opportunities within territory.
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Prepare sales budget reviews.
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Prepare reports on account status.
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Other duties as assigned.
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High school diploma or equivalent; 4-year degree preferred.
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Must have a valid driver’s license and clean driving record.
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Previous experience in outside sales, account management and customer service.
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General knowledge in troubleshooting and repairing industrial equipment.
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Strong phone communication skills and necessary computer skills, including fluency in the use of the Microsoft Office.
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Have knowledge of light and heavy industrial nitrogen generation, pressure swing adsorption (PSA), membrane systems, nitrogen purities, and their industrial uses.
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Ability to problem solve complex issues with ACS customers.
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Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
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Stay up to date with the latest industry products and standards.
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Bilingual is preferred, not required.
